YouTube Audio Suddenly Missing

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  1. Posts : 172
    win 7
    Thread Starter
       #21

    We discovered this issue on 2 more desktops (every desktop we had . . . 4 in total, 2 xp 2 win 7). The problem is that the sound quality/loudness is no longer uniform and on some videos the sound has to be on maximum to hear and then on another video it must be turned down immediately it is so loud.

    Does anyone know the source of the problem and whether Google/YouTube is addressing it. I have not heard a peep for them. Seems like an attempt to cover up a widespread issue.
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  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #22

    My guess is it's not high on the charts of issues to resolve,
    Fortunately for me I don't use Youtube all that much.
    Youtube/ Current version of flash player it's anyone's guess at this point where the issue is ?
    I would guess and say both
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  3. Posts : 12,120
    Win 7 Pro x64 / Win 10 Pro
       #23

    This morning my sound was off
    It's a bug Adobe Community: sound not working on youtube

    Jerry
      My Computer


  4. Posts : 172
    win 7
    Thread Starter
       #24

    I just found this message on YouTube's website under "Known Issues"

    "We're currently working to resolve an issue where videos start playing with the sound muted by default. As we investigate, please try adjusting the volume slider in the bottom left corner of the video player to enable sound. Alternatively, you can try viewing the video in HTML5 by opting into the HTML5 trial http://www.youtube.com/html5."
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  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #25

    If the issue persists you might try clearing the flash cache:

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  6. Posts : 53,393
    Windows 10 Home x64
       #26

    I don't think it is the fault of Flash, but rather Youtube's coding. Google does recommend trying the HTML5 versions, but from what I read at Adobe, it's not on their end. A Guy
      My Computer


  7. Posts : 1
    windows 7 premium 64 bit
       #27

    Vista is doing the same thing.
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  8. Posts : 172
    win 7
    Thread Starter
       #28

    The sound has definitely deteriorated too. On most videos
    I can hardly hear the audio. It's hard to believe that it was working fine for years then on last Friday it all implodes.

    What is even more annoying is that there are no updates on the issue from YouTube/Google.
      My Computer


  9. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #29

    I agree that it is a Google/Youtube issue. Offered upddating Flash to eliminate it as a secondary cause, some people might benefit by the update.
    A Guy said:
    I don't think it is the fault of Flash, but rather Youtube's coding. Google does recommend trying the HTML5 versions, but from what I read at Adobe, it's not on their end. A Guy
    I'm using IE10 and do NOT have a sound issue. I might have had it once a few days ago, but I'm not sure. If it did affect me, I think all I did was unmute the sound as opposed to only increasing the volume (of course I did increase the volume

    I am not part of the HTML opt-in per: YouTube

    I do have VideoLAN player installed which carries with it more codecs, but that is not the core issue, only thinking out loud.

    Bill



    Edit#1.... Resolutions found on Google forums:
    Unmute and slide (from 2011) - Google Groups
    Clean install of Flash - Google Groups

    These might or might not resolve the issue since it's clearly a Youtube issue. If you can wait, wait. If not try a differnt browser or opt-in to the HTML5 trail


    Edit#2.... I was also NOT logged into Google, rarely do I log in.
    Last edited by Slartybart; 08 Oct 2013 at 09:36. Reason: #1 Google Groups | #2 login status
      My Computer


  10. Posts : 53,393
    Windows 10 Home x64
       #30

    Mine is working now. Did just update Flash earlier. We'll see if that was it, or Google fixed it, or it will come back

    A Guy
      My Computer


 
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