IE 10 Multiple Crashes

tktk88 · 20 Oct 2013

IE 10 is crashing multiple times while browsing during all sessions......seems to crash no matter what site I am on. I am running Windows 7 Pro all current updates Flash Player is most recent as well as Java. I get Explorer has stoppped message with the following info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 10.0.9200.16720
Application Timestamp: 523cf127
Fault Module Name: MSHTML.dll
Fault Module Version: 10.0.9200.16721
Fault Module Timestamp: 523f7a70
Exception Code: c0000005
Exception Offset: 00323acc
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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ThrashZone · 20 Oct 2013

Switch to Software rendering,
https://www.sevenforums.com/tutorials/149063-internet-explorer-gpu-hardware-acceleration-turn-off.html
Manage add-ons,
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
http://windows.microsoft.com/en-IN/windows7/How-to-manage-add-ons-in-Internet-Explorer-9

Use No Add-ons mode/ Click the Start button

and type in the search box,
Internet explorer
Click on the No Add-ons suggestion,

It’s located at, Start/ All programs/ Accessories folder/ System tools folder/ No add-ons.
Add the Run box to the Start menu list,
https://www.sevenforums.com/tutorials/559-start-menu-add-run-button.html
Paste this into the Run box and Okay,
"C:\Program Files\Internet Explorer\iexplore.exe" -extoff
Use Safe mode with networking to see if Internet explorer still crashes,
https://www.sevenforums.com/tutorials/69585-safe-mode.html
Clean boot to remove unnecessary items from the Startup section,
https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Troubleshooting for win-7,
https://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

tktk88 · 20 Oct 2013

Thanks for the reply I will give these a try...........

tktk88 · 20 Oct 2013

Enabled Software rendering and got this crash which is different from before:

Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 10.0.9200.16720
Application Timestamp: 523cf127
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb1116
Exception Code: e0434352
Exception Offset: 0000c41f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: b60b
Additional Information 2: b60b2242e18eda556b27e4670f4c9d2f
Additional Information 3: d698
Additional Information 4: d6987c338f82e2d46460071e8ab2de62
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

tktk88 · 20 Oct 2013

Should I disable add ons or does this indicate a different issue?

ThrashZone · 20 Oct 2013

Yes to test if the error returns,
Use No Add-ons mode using either process,
Cheers.

NoN · 20 Oct 2013

ThrashZone said:

Yes to test if the error returns,
Use No Add-ons mode using either process,
Cheers.

Thanks thrashzone for your efforts, unfortunately i did apply twice your solutions without any success in two different threads.

I'm like the OP, IE10 crashing nearly twice a day.

PS: I'm running Oc'ed at 4.2 everyday, but its the only app that is crashing when i close the IE browser windows (it had never happened while i'm browsing & surfin')

ThrashZone · 20 Oct 2013

Your using a 64 bit system so you could test with Enhanced protection mode activated,
Activate Enhanced protection mode,
http://blogs.msdn.com/b/ieinternals/archive/2012/03/23/understanding-ie10-enhanced-protected-mode-network-security-addons-cookies-metro-desktop.aspx

https://www.sevenforums.com/tutorials/280434-internet-explorer-10-enable-32-bit-64-bit-ie10-windows-7-a.html#post2312336
Very bazar situation,
I also have both a 64 bit and 32 bit system without any crashes at all,
I do not have Java installed and Flash is disabled for most of the time.

tktk88 · 20 Oct 2013

Ok add ons disabled we will see how it goes............

tktk88 · 21 Oct 2013

So far so good working well with add ons off will start enabling one by one and figure out the guilty party.........