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Windows 7: IE 10 Multiple Crashes

20 Oct 2013   #1
tktk88

Windows 7 Pro 64 Bit SP1
 
 
IE 10 Multiple Crashes

IE 10 is crashing multiple times while browsing during all sessions......seems to crash no matter what site I am on. I am running Windows 7 Pro all current updates Flash Player is most recent as well as Java. I get Explorer has stoppped message with the following info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 10.0.9200.16720
Application Timestamp: 523cf127
Fault Module Name: MSHTML.dll
Fault Module Version: 10.0.9200.16721
Fault Module Timestamp: 523f7a70
Exception Code: c0000005
Exception Offset: 00323acc
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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My System SpecsSystem Spec
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20 Oct 2013   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Switch to Software rendering,
https://www.sevenforums.com/tutorials/149063-internet-explorer-gpu-hardware-acceleration-turn-off.html
Manage add-ons,
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
http://windows.microsoft.com/en-IN/windows7/How-to-manage-add-ons-in-Internet-Explorer-9

Use No Add-ons mode/ Click the Start button and type in the search box,
Internet explorer
Click on the No Add-ons suggestion,

Itís located at, Start/ All programs/ Accessories folder/ System tools folder/ No add-ons.
Add the Run box to the Start menu list,
https://www.sevenforums.com/tutorials/559-start-menu-add-run-button.html
Paste this into the Run box and Okay,
"C:\Program Files\Internet Explorer\iexplore.exe" -extoff
Use Safe mode with networking to see if Internet explorer still crashes,
https://www.sevenforums.com/tutorials/69585-safe-mode.html
Clean boot to remove unnecessary items from the Startup section,
https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Troubleshooting for win-7,
https://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
My System SpecsSystem Spec
20 Oct 2013   #3
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Thanks for the reply I will give these a try...........
My System SpecsSystem Spec
.

20 Oct 2013   #4
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Enabled Software rendering and got this crash which is different from before:

Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 10.0.9200.16720
Application Timestamp: 523cf127
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb1116
Exception Code: e0434352
Exception Offset: 0000c41f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: b60b
Additional Information 2: b60b2242e18eda556b27e4670f4c9d2f
Additional Information 3: d698
Additional Information 4: d6987c338f82e2d46460071e8ab2de62
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
20 Oct 2013   #5
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Should I disable add ons or does this indicate a different issue?
My System SpecsSystem Spec
20 Oct 2013   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yes to test if the error returns,
Use No Add-ons mode using either process,
Cheers.
My System SpecsSystem Spec
20 Oct 2013   #7
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Yes to test if the error returns,
Use No Add-ons mode using either process,
Cheers.
Thanks thrashzone for your efforts, unfortunately i did apply twice your solutions without any success in two different threads.
I'm like the OP, IE10 crashing nearly twice a day.

PS: I'm running Oc'ed at 4.2 everyday, but its the only app that is crashing when i close the IE browser windows (it had never happened while i'm browsing & surfin')
My System SpecsSystem Spec
20 Oct 2013   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Your using a 64 bit system so you could test with Enhanced protection mode activated,
Activate Enhanced protection mode,
http://blogs.msdn.com/b/ieinternals/archive/2012/03/23/understanding-ie10-enhanced-protected-mode-network-security-addons-cookies-metro-desktop.aspx


https://www.sevenforums.com/tutorials/280434-internet-explorer-10-enable-32-bit-64-bit-ie10-windows-7-a.html#post2312336
Very bazar situation,
I also have both a 64 bit and 32 bit system without any crashes at all,
I do not have Java installed and Flash is disabled for most of the time.
My System SpecsSystem Spec
20 Oct 2013   #9
tktk88

Windows 7 Pro 64 Bit SP1
 
 

Ok add ons disabled we will see how it goes............
My System SpecsSystem Spec
21 Oct 2013   #10
tktk88

Windows 7 Pro 64 Bit SP1
 
 

So far so good working well with add ons off will start enabling one by one and figure out the guilty party.........
My System SpecsSystem Spec
Reply

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