IE 10 Multiple Crashes

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  1. Posts : 115
    Windows 7 Pro 64 Bit SP1
       #1

    IE 10 Multiple Crashes


    IE 10 is crashing multiple times while browsing during all sessions......seems to crash no matter what site I am on. I am running Windows 7 Pro all current updates Flash Player is most recent as well as Java. I get Explorer has stoppped message with the following info:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: IEXPLORE.EXE
    Application Version: 10.0.9200.16720
    Application Timestamp: 523cf127
    Fault Module Name: MSHTML.dll
    Fault Module Version: 10.0.9200.16721
    Fault Module Timestamp: 523f7a70
    Exception Code: c0000005
    Exception Offset: 00323acc
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Switch to Software rendering,
    https://www.sevenforums.com/tutorials/149063-internet-explorer-gpu-hardware-acceleration-turn-off.html
    Manage add-ons,
    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
    http://windows.microsoft.com/en-IN/windows7/How-to-manage-add-ons-in-Internet-Explorer-9

    Use No Add-ons mode/ Click the Start button and type in the search box,
    Internet explorer
    Click on the No Add-ons suggestion,

    Itís located at, Start/ All programs/ Accessories folder/ System tools folder/ No add-ons.
    Add the Run box to the Start menu list,
    https://www.sevenforums.com/tutorials/559-start-menu-add-run-button.html
    Paste this into the Run box and Okay,
    "C:\Program Files\Internet Explorer\iexplore.exe" -extoff
    Use Safe mode with networking to see if Internet explorer still crashes,
    https://www.sevenforums.com/tutorials/69585-safe-mode.html
    Clean boot to remove unnecessary items from the Startup section,
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
    Troubleshooting for win-7,
    https://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
      My Computer


  3. Posts : 115
    Windows 7 Pro 64 Bit SP1
    Thread Starter
       #3

    Thanks for the reply I will give these a try...........
      My Computer


  4. Posts : 115
    Windows 7 Pro 64 Bit SP1
    Thread Starter
       #4

    Enabled Software rendering and got this crash which is different from before:

    Problem Event Name: APPCRASH
    Application Name: IEXPLORE.EXE
    Application Version: 10.0.9200.16720
    Application Timestamp: 523cf127
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7601.18229
    Fault Module Timestamp: 51fb1116
    Exception Code: e0434352
    Exception Offset: 0000c41f
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: b60b
    Additional Information 2: b60b2242e18eda556b27e4670f4c9d2f
    Additional Information 3: d698
    Additional Information 4: d6987c338f82e2d46460071e8ab2de62
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  5. Posts : 115
    Windows 7 Pro 64 Bit SP1
    Thread Starter
       #5

    Should I disable add ons or does this indicate a different issue?
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Yes to test if the error returns,
    Use No Add-ons mode using either process,
    Cheers.
      My Computer


  7. NoN
    Posts : 4,167
    Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
       #7

    ThrashZone said:
    Yes to test if the error returns,
    Use No Add-ons mode using either process,
    Cheers.
    Thanks thrashzone for your efforts, unfortunately i did apply twice your solutions without any success in two different threads.
    I'm like the OP, IE10 crashing nearly twice a day.

    PS: I'm running Oc'ed at 4.2 everyday, but its the only app that is crashing when i close the IE browser windows (it had never happened while i'm browsing & surfin')
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Your using a 64 bit system so you could test with Enhanced protection mode activated,
    Activate Enhanced protection mode,
    http://blogs.msdn.com/b/ieinternals/archive/2012/03/23/understanding-ie10-enhanced-protected-mode-network-security-addons-cookies-metro-desktop.aspx


    https://www.sevenforums.com/tutorials/280434-internet-explorer-10-enable-32-bit-64-bit-ie10-windows-7-a.html#post2312336
    Very bazar situation,
    I also have both a 64 bit and 32 bit system without any crashes at all,
    I do not have Java installed and Flash is disabled for most of the time.
      My Computer


  9. Posts : 115
    Windows 7 Pro 64 Bit SP1
    Thread Starter
       #9

    Ok add ons disabled we will see how it goes............
      My Computer


  10. Posts : 115
    Windows 7 Pro 64 Bit SP1
    Thread Starter
       #10

    So far so good working well with add ons off will start enabling one by one and figure out the guilty party.........
      My Computer


 
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