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Windows 7: Specific webpage not loading on any browser

15 Nov 2013   #1

Windows 7 Home Premium 64-bit
Specific webpage not loading on any browser

This is kind of a strange problem. I play an app/game on facebook. I played it one night and everything was working perfectly. I shut down the browser, left the PC on and went to bed as usual. The computer was not touched or updated in any way but the next day after returning from work when I log in to the game the page seems to load only I see nothing but a blank white screen with not even an error message like this (screenshot):

Screenshot by Lightshot

Everyone I have talked to says it has to be something to do with my computer since they can all play the game perfectly. I even gave someone my login info and they were able to load the page with no problems. I have cleared cookies, cache, history. I have run registry cleaners. I have dropped IP. I have done a system restore. I have uninstalled anything on my pc added in the last month. I have run virus and malware scanners. I have run disk cleaner and defragmenter. I have switched users. I have tried a different DNS. I have updated flash, java, shockwave, reader, windows and all browsers. I have tried the page on EVERY browser, even tried downloading other browsers I do not use. I have reset IE. I have checked all facebook settings and compared them to other players and everything is set up correctly.

The only difference I have been able to find between the page loading on my pc and someone's the game works for is (in Chrome) when you "inspect element" there is a certain point where all the code in mine is empty and theirs is completely different (screenshot):

Screenshot by Lightshot

This does not happen to me on any other app, game, or webpage. ONLY this one. SO my question is:
Is this something caused by my computer? facebook? or the game host itself? This is now day 4 of white screen and I'm very frustrated. Any help would be greatly appreciated.

My System SpecsSystem Spec
15 Nov 2013   #2

Win-7-Pro64bit 7-H-Prem-64bit

Can you do anything on Facebook ? Not game related ?
Have you reset you router and or Modem ?
Have you ever added this site to your safe sites list ?
What scanners have you used ?
Review Jacee’s instructions to run Adwcleaner here,
Ignore the title of the thread,
Or download it from
Possibly your Internet provider is restricting,
Have you tested on a different network ?

Reset Host file to default-scroll down for Mr.Fixit for me
My System SpecsSystem Spec
16 Nov 2013   #3

Windows 7 Home Premium 64-bit

Yes I had reset the model and router but it didn't work. After posting this I ended up changing the MAC in my router and then resetting the modem again and I got in! Thanks for the reply
My System SpecsSystem Spec


 Specific webpage not loading on any browser

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