Unable to install IE9, 10, OR 11


  1. magworker
    Posts : 1
    Windows 7 Home Premium 32 bit
       New #1

    Unable to install IE9, 10, OR 11


    Have been unable to update my IE browser. Most recently attempted to install IE11. This is what I got back after browser failed to install.

    Problem Event Name: APPCRASH
    Application Name: ieexplore.exe
    Application Version: 11.0.9600.16428
    Application Timestamp: 525b664c
    Fault Module Name: MSHTML.dll
    Fault Module Version: 11.0.9600.16428
    Fault Module Timestamp: 525b9a19
    Exception Code: 8000003
    Exception Offset: 00469ffd
    OS Version 6.1.7601.2.1.0.768.3
    Locale ID: 1003
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a789882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad1913Sb953a78882e789

    I'm a novice and short of a complete reinstall of my windows 7, sp1, 32 bit program is there anything else I can do? Obviously the problems stems from the MSHTML.dll. Is it missing. Can I replaced it. Thank you
      My Computer
    Quote Quote

  3. GPUHotz
    Posts : 1
    x
       New #2

    does the current version of IE crash when you use it?
      My Computer
    Quote Quote

  4. A Guy
    Posts : 53,364
    Windows 10 Home x64
       New #3

    Welcome to Seven Forums magworker and GPUHotz.

    magworker, I would start with running the System File Checker

    SFC /SCANNOW Command - System File Checker

    See if it doesn't find and fix any issues. If it says it found error but could not correct them, run it 3 times as mentioned in the tutorial. If that still leaves issues it cannot repair, follow the instructions to post the sfcdetails.txt here

    A Guy
      My Computer
    Quote Quote

 

  Related Discussions
I was unable to install January and March, 2017 Security Rollups KB3212646, KB4012215. I am able to install other updates. I have followed a number of repair strategies (can't recall exactly) over the last 2 months and have had no success. I do remember thinking I probably had a problem with...
-Running Windows 7 Ultimate 64bit Service Pack 1 Hello there, I've just built a new computer and am having trouble installing Windows updates on my fresh install. When I go to Windows Update, I get the following message: -- Install new Windows Update software To check for updates, you...
I'm an IT student who got a free Win 7 x64 disk from my school, and I am unable to do a clean install. My system specs are as follows: Intel Core 2 Duo 3.12 Ghz nVidia GeForce 9800 GTX 512 MB PCI-e 320 GB Western Digital HD SATA 1 Gb DDR2 1066 MHz and 2x2Gb DDR2 1066 MHz SDRAM I set my...
Unable to install.
in Installation & Setup

I am trying to install Windows 7 on my laptop. But I keep getting the following error: "Windows was unable to create a required installation folder. Error code: 0x80070017" Does someone perhaps know what this is ? Thanks!!
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 06:20.
Find Us