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Windows 7: Windows live mail 2012 contacts incompatible with Windows 7 contacts

06 Dec 2013   #11

Windows 7 Home 64 bit

I have expected that it will work exactly like that,
the only thing is, I am not able to find the contacts in

I am logged in to

here I have the following pages.

summarypage: this is an overview about my name, birthday, aliase, password, ...
Notifications: to change the seetings for email and marketing notifications
Permissions: to add and maintain my accounts
billing: this page needs an extra code

On none of these pages I could find any contacts and I could not find any other page.
Are there any other pages than the 4 I have found?

My System SpecsSystem Spec
06 Dec 2013   #12

Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit

All you need to do is go to Sign In
Put in your username and password
Now look at the picture i put up
Where i circled i want you to click the arrow that liiks like this white down arrow
Then click on people
That is where your contacts are if you followed all my instructions
If you set up the email like i told u in vista your contacts should show up in the web, and on the wlm in windows 7
If not then you need to backup the contacts on the vista machine thru wlm not windows mail and save as a csv file and import them into the web account
Let me know if the first part worked if not i will give you step by step instrctions how to do this

Attached Thumbnails
Windows live mail 2012 contacts incompatible with Windows 7 contacts-image.jpg  
My System SpecsSystem Spec
06 Dec 2013   #13

Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit

download this pdf- it will explain how to export your contacts and how to sync it through WLM and Live Mail on the web. You should be doing this on your Vista Computer where you installed WLM and it transferred everything over to WLM when it installed
If you did not allow it to transfer everything over you will not see anything in WLM
So in that case you need to uninstall WLM on the Vista Machine and Start all over
When it first installs it will ask you if you want to transfer all your emails and contacts to WLM
You click YES
This is the only way you can get everything over to WLM
I have done it this way on hundreds of Vista Computers when I know my client was purchasing Windows 7
I made them a live account first
then I installed WLM on the Vista Machine and told it to transfer everything over when the message popped up.
Once it did this I did a backup of WLM because they also had pop accounts on it
Then I Installed WLM on Windows 7 and logged into the created live account.
All the emails from the live account came in and so did the contacts
For the pop account I redid their account and put in the backup so they got all their emails from the prior years

Print it out the pdf and read the whole thing

Attached Files
File Type: pdf How to export Contacts to save as a CSV File.pdf (610.7 KB, 7 views)
My System SpecsSystem Spec

07 Dec 2013   #14

Windows 7 Home 64 bit

Thanks a lot for your descriptions, I got it now.

My contacts are in sync with the MS cloud.

I have made the following 2 errors.

1.) When I signed in to I landed on and I found no button to navigate to
2.) When I signed in to SkyDrive I did not know about this white arrow to navigate to mails and contacts.

Now everything is working as expected.

There are just 2 disadvantages.

*) My wife and I have to share the same Live account now, otherwise we cannot share the same contacts.
*) We have to stop using the old Windows contacts.

I have found another solution on the web which might avoid these 2 disadvantages.
The only pitty is that I could not follow the steps which are described here.

Making your Windows Live Contacts work with Windows Contacts

According to this description there shall be a solution to sync the WLM contacts with the Windows contacts.
If this is true, it would be the perfect solution to share only contacts without need to share the hole account.

My System SpecsSystem Spec
07 Dec 2013   #15

Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit

actually there is a solution for your wife
Take the contact.csv file you created from the instructions on the pdf I gave you
If you did not do this then follow my pdf and it will show you how to make it.
Now go to and create a username and password for her
Once you have created this, go to, log in with her username and password
Now follow my instructions on the pdf on how to put the contacts into the online Windows Live Mail
In Windows 7, make another user account- it is your choice to give her administrative rights or not
Give her a Name and a password- this is for the Computer only
On this new side WLM will be in the Start Menu
Open it and put in the username and password you created for her new Live Account
It will bring in all the contacts
Now she has her own mail and her own email address too
She also has her own side
It is like having 2 computers in one!

Also if you are telling me she is the one using the Vista Computer
You can make her own User Account in there also
Once you have made the account
you can follow what I put above for the Windows 7 one
My System SpecsSystem Spec

 Windows live mail 2012 contacts incompatible with Windows 7 contacts

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