Trusted sites greyed out

RadioHans · 04 Dec 2013

I have tried everything I can see on the forums to get acces to the trusted sites list to add another site.
The HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings only has a: Default REG-SZ Value not set, nothing else in that field. I obviously have admin rights and even started IE9 as admin. I used Local Group Policy Editor to check User config/Windows settings/Internet explorer Maintenance/Security and ensured that Do not customize ... is ticked. All to no avail.
Anybody can help with this, I would really appreciate. I cannot log on to my bank any more, as they have changed sites.

ThrashZone · 04 Dec 2013

Why do you believe you need to add sites to your safe sites list ?
You didn't say which version of Internet explorer your using,
Gear symbol and About ie,
Post which third party security suite you have installed,
Set your time with internet time,

Export Favorites to html file before resetting Internet explorer/ just to be safe.
Internet Explorer - Import and Export Favorites

Tutorial of Resetting Internet explorer,
Internet Explorer - Reset
Accessing Internet Options from the Start menu search,
Reset process first opening Internet explorer
Manage add-ons,
Manage add-ons for Internet Explorer - Microsoft Windows Help
How to manage add-ons in Internet Explorer 9
Turn Internet explorer off and boot when prompted then turn ie back on,
Windows Features - Turn On or Off
You can also try creating a new user account and test,

User Account - Create
If the issue does not occur in new user account then refer the following link to fix the corrupted user account.
User Account Type - Change
Fix a corrupted user profile

Brink · 04 Dec 2013

Hello Hans,

It sounds like you already checked this below.

IE Security Zones - Enable or Disable to Add/Remove Sites

Please go ahead and post a screenshot showing what is grayed out to see if it may help to ID what it may have been from.

Screenshots and Files - Upload and Post in Eight Forums

A Guy · 08 Dec 2013

Or here at Seven Forums

Screenshots and Files - Upload and Post in Seven Forums

A Guy

Brink · 08 Dec 2013

LOL.