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Locked out of live mail account, can't get it reset.
I tried logging onto my live mail account that I use for paypal and ebay, and I got this: "It looks like someone else might be using your account".
It then gives me a form to try and prove I am the person behind the account.
But the only thing I can remember to put in there is recent ebay transactions, and it doesn't ask for email i've received, only emails i've sent. So the link failed, and i'm still locked out.
Every single logon in there for the past two years comes from this IP address. But the biggest problem is that I have rarely ever sent an email from this address, as it as I only use it for ebay/paypal purchases. And the only thing the form seems to be interested in is sent mail.
And what's infuriating about this, is they've done this on all 3 of my accounts now in the past two years.
I don't even remember how I managed to get the other two accounts freed up, but it was a different form than I got tonight.
Edit*
One important point I should add here, they did this each time because I dared to logon to my account from another location/IP address.
Yes, that's right. Apparently Microsoft no longer condones you being able to be mobile with your email accounts.
Sigh.
At any rate, if someone has some sort of customer service link I could use to resolve this, it would be appreciated. But it seems that all the original customer service links from the outlook rollout are dead.
Last edited by Dell; 12 Dec 2013 at 13:29.
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