IE9 - does not open file when I say "Open"

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  1. Posts : 10,485
    W7 Pro SP1 64bit
       #11

    You mentioned in the OP that you reset IE.

    Unfortunately, there are several reset levels :-(

    Did you do this one?

    IE9 - does not open file when I say "Open"-ie-reset.png
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  2. Posts : 50
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    yes I tried all that too before I posted. no go.
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  3. Posts : 10,485
    W7 Pro SP1 64bit
       #13

    I spent an hour or two staring at Process Monitor (PM) while IE9 64bit held a document in limbo (waiting for me to press Open). I would start PM, press Open and then stop PM. Nothing jumped out at me for you to check :-(

    You could uninstall your antivirus app.
    Revert to IE8...
    ...then try moving up to IE9 to see if that cures your ills.

    If that fails, it really depends on how much effort you want to put into this issue. You could install VirtualBox, create a W7 Virtual Machine and compare things until you found the difference. Or try a repair install or a complete install of the OS.
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  4. Posts : 50
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    thanks. I need to avoid doing a complete reinstall of the OS as I DO NOT have the time and it is a core system. it takes me more than 2.5 weeks to get everything installed and configured (that is with around 9 hours sleep). This is due to the configuration and software installations and the large amount of data I have.

    I tried exporting the IE reg keys from a working VM with the same OS And IE version and importing it but no go there either.

    no idea what the hell happened when I uninstalled IE10/11 for it to do this. the reason I uninstalled it was because as soon as you launch it, it closes again immediately. no errors, no nothing.
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  5. Posts : 50
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #15

    btw - I APPRECIATE big time what you have tried to analyse for me - always a big thanks :)

    question: is there a way to repair IE 9?
    what about finding out why IE10/11 closes immediately upon opening it? any way to figure out why that is?
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  6. Posts : 10,485
    W7 Pro SP1 64bit
       #16

    If SFC does not find issues, then I don't know of a way to repair IE.

    There is this tool...
    Fix Internet Explorer issues to make IE fast, safe and stable
    and this one...
    SF IE Restorator - Troubleshooting General Issues with IE
    ...but I doubt that either will cure this issue.

    The reg export/import that you did - was it in the HKLM area? Since a new user profile failed too, the issue has to be machine wide.

    I've seen a few threads like yours before. The OPs gave up and re-installed. I totally understand why you don't want to do that. A repair install should not impact your programs and data, but OS tweaks may go away.
      My Computer


  7. Posts : 50
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #17

    thanks.
    yes, SFC /Verifyonly states that everything was intact.

    the reg export/import was the HKCU not HKLM.... can you guide me on what I need to export in that areas instead?
      My Computer


  8. Posts : 10,485
    W7 Pro SP1 64bit
       #18

    ahmedilyas said:
    ~~~
    what about finding out why IE10/11 closes immediately upon opening it? any way to figure out why that is?
    Since these are all updates, have you run this:
    What is the System Update Readiness Tool?


    I've had IE do some weird things too - so I would like to figure out how this can break
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  9. Posts : 50
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    downloaded it. installing it but taking quite a while...
      My Computer


  10. Posts : 50
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    ok, installed it and says "installation complete!"... now what?
      My Computer


 
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