Unable to send or receive messages for the Windows Live Mail.

Hello, I am new to this.
I have windows 7 premium 64bit and 130g free.

Windows Live Mail started giving me this 4402 error message, but I could still get emails. Then WLM stopped sending or receiving emails. I've tried different solutions that I found on line, but none work so far.

I have uninstalled and installed Windows Live Mail 5 times now and the same exact problem occurs every time.
This message comes up: "Unable to send or receive messages for the emails account.
Server Error: 4402
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00002"

When I reinstall, all the emails are there and the contacts appear as if I had never uninstalled. And, this same message appears.

I even uninstalled all of Windows Essentials 2012 and reinstalled - but got the same message for WLM on reinstallation.

Please help. :) Thank you.

Thank you for the reply. As suggested, went to website, registered on Dec 22, logged in, tried all the suggested fixes, none worked. Posted a request for help. Am still waiting for any reply. :) But thanks for trying to help. :) By the way, when I clck on the ? (help) in WLM, it brings me to the Movie Maker website, not WLM.

Hi, thank you for the advice.
scannow found 0 problems
malware scan log report below
went to bleeping computer website and they have advised me to do two other scans besides adwcleaner and then rerun malware scan. :) will get back to this thread as soon as I have completed these. :)


Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
Database version: v2013.12.26.06
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16750
Lucy :: LUCY-PC [administrator]
Protection: Enabled
26/12/2013 3:48:02 PM
mbam-log-2013-12-26 (15-48-02).txt
Scan type: Custom scan (log|)
Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled: Memory | Startup | Registry | Heuristics/Extra
Objects scanned: 0
Time elapsed: 1 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)

A big thank you for all the suggestions. I did go to both Bleeping Computers and Microsoft community website. I tried all the scans as directed by Bleeping Computers. Received no response from Microsoft community website. Took the computer into a local repair shop also. End result: I have removed Windows Essentials from my computer. Deleting Windows Live Mail and closed the Hotmail account. Don't know that it 'fixed' anything, but at least I no longer have to put up with it. :) :) :) take care. This is a great website and I did learn a lot.

Yes, the repair shop did hours of deep scans and did resolve some other plague issues. I also afterwards bought the Malware pro version and did another 3+ hour full scan - no results found. It was clean. Then I backed up what was left of the email folders in WLM, uninstalled Windows Essentials, WLM and reinstalled WLM. Again, only portions of the folders showed up. When I tried to import all the saved folders, some did indeed import, but not all and those that did import were empty. I really liked WLM, but it is not worth the stress. :)
Thanks again for all the help. I did learn about software like Malware, CCcleaner, JRT, Adaware, etc. :) They are all installed now. :)