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Windows 7: Chrome says I am using unsupported browser (sometimes)

01 Jan 2014   #1
rundwald

Home Premium 64 bit
 
 
Chrome says I am using unsupported browser (sometimes)

On one site that I visit some links that I open in Chrome (latest version) produce a banner

"You are using an unsupported browser. Some features may not work correctly. Upgrade to a modern browser, such as Google Chrome.Dismiss". And the link (pdf or excel) does not load. I have managed to get the links working by use of a user agent switcher but the banner persists.

That could be related to whatbrowser.org insisting that I am using an old version of Opera. I have never used Opera and there is no sign of its existence anywhere on my system.

Any advice appreciated how to get rid of the banner and the mislead that I am using Opera is appreciated.


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01 Jan 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Interesting I'm using ie10 and the site said as much, I'm using the current version...
I manually switched to ie10 Compatibility view using F12..
Refreshed the page and it said I was using ie7 with a update your browser message
So it's feeling possibly chrome using the site in compatibility view is about all I can offer,
Cheers.
It's actually a pretty common issue with Internet explorer,
Seems the new version of Chrome doesn't hide comp-view as well as previous versions had ?
My System SpecsSystem Spec
05 Jan 2014   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

If the problem is repeatable, open an Incognito window and see if it still appears

https://support.google.com/chrome/answer/95464?hl=en

Or, install an extension (irony) to disable all extensions and see if the problem repeats

https://chrome.google.com/webstore/d...mnbiikmcpjkkja


A Guy
My System SpecsSystem Spec
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05 Jan 2014   #4
rundwald

Home Premium 64 bit
 
 

AAMOI the problem was tracked down to the User Agent having been manually altered, though I as sole user had never knowingly gone that, to a version of Opera.

Someone introduced me to Chrome about:version and Developer mode and I managed to get UA back to what it should be.

Thanks for the help given here. :)
My System SpecsSystem Spec
05 Jan 2014   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Ahhh, when you mentioned a "user agent switcher" in your first post, I assumed you had confirmed that Glad you got it sorted

A Guy
My System SpecsSystem Spec
05 Jan 2014   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Quote   Quote: Originally Posted by rundwald View Post
AAMOI the problem was tracked down to the User Agent having been manually altered, though I as sole user had never knowingly gone that, to a version of Opera.

Someone introduced me to Chrome about:version and Developer mode and I managed to get UA back to what it should be.

Thanks for the help given here. :)
Good detective work,
Yes Browser mode is User agent string so this makes allot of sense
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 Chrome says I am using unsupported browser (sometimes)




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