Need help removing google chrome

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  1. Posts : 18,415
    windows 7 home 64bit
       #21

    Hey Bill ... I did find some thing its suppose to clear the Registry and Chrome and folders .. It is not some thing which i care to Post on here ... As i have no means of testing it at the moment ... I will send you the Link in a PM though ... Personally i doubt if it would be of any help in this case ...
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #22

    Slartybart said:
    Username: Revo?

    Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    Free version, take normal precautions for installing freeware (watch for toolbars, etc)

    Ldeathsoul: Username is guiding you - this is a suggestion to consider.
    Don't take any action on Revo, yet.
    I've not used Revo since Process Monitor usually finds what I need. I fired up the free version of Revo while Process Monitor was watching it. Revo looks in the same area of the registry that Programs and Features uses to show apps that can be uninstalled. Once Revo finds an item in that list, it offers to uninstall it and clean up some stuff. The Hunter Mode will try and find/clean stuff by letting you identify an app by its window.

    In this case, the OP had removed the registry listing that let Chrome show in Programs and Features (and Revo). The OP had already removed the Chrome folders, so no exe to create a window to allow Revo to find the app via the Hunter Mode.


    maxie said:
    Hey Bill ... I did find some thing its suppose to clear the Registry and Chrome and folders .. It is not some thing which i care to Post on here ... As i have no means of testing it at the moment ... I will send you the Link in a PM though ... Personally i doubt if it would be of any help in this case ...
    Slartybart (a.k.a. Bill) was kind enough to send me that link that you found. Thanks for digging that up. I found lots of links to the remove.reg file, but none of them were alive. Unfortunately, the reg file is pretty much useless since it has aged.


    Most of the info below is for the OP, but some generic stuff is included for others that might find the post someday. (e.g. the OP probably does not need the batch file, but it won't hurt to run it anyway.)

    The files attached to this post will also age and someday be useless (which is why stuff like this should not be a tutorial - I don't want to keep updating the info). The files were created to help the OP re-install Chrome. The info was gathered using two types of installs for Google Chrome 32.0.1700.76. The files are not meant to be a way to uninstall Chrome. They are meant to allow you to install Chrome.

    Chrome uses a ton of registry entries and Chrome has two types of installs: local machine and user level... so lots of variation in the reg entries. Like I mentioned in my ramblings in this post, lots more stuff installs if you install the local machine version.

    Attached to this post is:
    ...a batch file to (remove some of Chrome's folders)
    ...and a reg file (to remove some of Chrome's registry entries).

    Neither is meant for the tin foil hat crowd. Only a small percentage of Chrome's registry entries are removed so that the Chrome installer can run without telling the user that Chrome is already installed.

    I would suggest making a system restore point before using the files attached to this post:
    System Restore Point - Create

    Just so that we are on the same page...
    ...I would also suggest showing certain extensions:
    File Extensions - Hide or Show


    The batch file needs to be run with elevated privileges.
    e.g. download the zip file (remove-chrome.zip)
    open the zip file via Windows (file) Explorer
    copy the batch file (1-remove-chrome-files.bat) to the desktop
    right click on the batch file
    select Run as admin... from the context menu
    The batch file ends in a pause to let you see stuff.
    Manually close the window.

    The reg file should automatically ask for admin privileges.
    (assuming User Account Control is on)
    ...download the zip file (remove-chrome.zip)
    open the zip file via Windows (file) Explorer
    copy the reg file (2-remove-chrome.reg) to the desktop
    double click on the reg file
    Deal with User Account Control, another warning and hopefully, a success dialog box.

    The batch file and the reg file should work for 32bit or 64bit installations and handle both the local machine install or the user level install.


    1-remove-chrome-files.bat
    Code:
    taskkill /im chrome.exe /f /t
    taskkill /im GoogleUpdate.exe /f /t
    taskkill /im GoogleCrashHandler.exe /f /t
    taskkill /im GoogleCrashHandler64.exe /f /t
    taskkill /im GoogleUpdateBroker.exe /f /t
    taskkill /im GoogleUpdateHelper.msi /f /t
    taskkill /im GoogleUpdateOnDemand.exe /f /t
    taskkill /im GoogleUpdateSetup.exe /f /t
    taskkill /im chrmstp.exe /f /t
    
    rem app files
    rd "%userprofile%\AppData\Local\Google" /s/q
    rd "%PROGRAMFILES(X86)%\Google" /s/q
    rd "%PROGRAMFILES%\Google" /s/q
    
    rem desktop shorcuts
    del "%PUBLIC%\Desktop\Google Chrome.lnk" /q
    del "%userprofile%\Desktop\Google Chrome.lnk" /q
    
    rem start menu folders
    rd "%PROGRAMDATA%\Microsoft\Windows\Start Menu\Programs\Google Chrome" /s/q
    rd "%userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome" /s/q
    
    rem pinned items
    del "%userprofile%\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome*.lnk" /q
    del "%userprofile%\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome*.lnk" /q
    
    pause
    2-remove-chrome.reg
    Code:
    Windows Registry Editor Version 5.00
    
    [-HKEY_CURRENT_USER\SOFTWARE\Classes\ChromeHTML.TORP4NTRM2HPD6PBO73NDJHVXY]
    [-HKEY_CURRENT_USER\SOFTWARE\Classes\ChromeHTML.LKEJWHP2LBRR4IXANFX7X5ZSO4]
    
    [-HKEY_CURRENT_USER\SOFTWARE\Google]
    [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\App Paths\chrome.exe]
    [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ChromeHTML]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Google]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\chrome.exe]
    
    
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MediaPlayer\ShimInclusionList\chrome.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\App Paths\chrome.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\AppID\GoogleUpdate.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\@tools.google.com/Google Update;version=3]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\@tools.google.com/Google Update;version=9]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\GoogleUpdate.exe]
    
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\ShimInclusionList\chrome.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\chrome.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\GoogleUpdate.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Google]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@tools.google.com/Google Update;version=3]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@tools.google.com/Google Update;version=9]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\GoogleUpdate.exe]
    
    
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\GoogleUpdate.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Google.OneClickCtrl.9]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Google.OneClickProcessLauncherMachine]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Google.OneClickProcessLauncherMachine.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Google.Update3WebControl.3]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoCreateAsync]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoCreateAsync.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoreClass]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoreClass.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoreMachineClass]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoreMachineClass.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CredentialDialogMachine]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CredentialDialogMachine.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassMachine]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassMachine.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassMachineFallback]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassMachineFallback.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassSvc]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassSvc.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.ProcessLauncher]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.ProcessLauncher.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3COMClassService]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3COMClassService.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebMachine]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebMachine.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebMachineFallback]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebMachineFallback.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebSvc]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebSvc.1.0]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-vnd.google.oneclickctrl.9]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-vnd.google.update3webcontrol.3]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineCore]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineUA]
    [HKEY_LOCAL_MACHINE\SOFTWARE\RegisteredApplications]
    "Google Chrome"=-
    
    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\gupdate]
    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\gupdatem]
    Your computer might not have a key like ChromeHTML.TORP4NTRM2HPD6PBO73NDJHVXY. It won't hurt to try and remove the key - even if it is not there. It won't hurt to leave the key - if you have a different one. "Extra" registry keys will rarely slow your computer down in a measurable way. (Send me a PM if you ever find an extra entry that impacts speed.) Don't use automated registry cleaners. CCleaner's registry cleaner is so conservative, it did not even remove the keys needed to allow this OP to re-install Chrome. You can use CCleaner's registry cleaner if you just cannot stand the thought of not running one from time to time. CCleaner's registry cleaner should do no harm - but it will probably do no good either.


    During my hours of testing, I noticed that some of the registry entries were coming right back. This was due to one of Google's updater apps running. I would suggest running the batch file first, then the merge the reg file. The batch file should kill Chrome's/Google's exes - then delete them so that you can remove the registry entries and re-install Chrome.

    I'll repeat this again:
    The files attached to this post were created to help the OP re-install Chrome. The info was gathered using two types of installs for Google Chrome 32.0.1700.76. The files are not meant to be a way to uninstall Chrome. They are meant to allow you to install Chrome.

    If you are having trouble uninstalling Chrome, then:
    ...try the files mentioned above
    ...re-install Chrome
    ...uninstall Chrome the normal way.
    Need help removing google chrome Attached Files
    Last edited by UsernameIssues; 22 Aug 2015 at 14:07. Reason: typo
      My Computer


  3. Posts : 11
    Windows 7 home premium 64bit
    Thread Starter
       #23

    ah I found HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\ and it has a lot of folders and stuff in it so do you think deleting that will fix the problem?
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #24

    Ldeathsoul said:
    ah I found HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\ and it has a lot of folders and stuff in it so do you think deleting that will fix the problem?
    You can delete it and see or you can use the reg file that I created for you.

    The reg file will remove the correct keys. The one that you mention is one of them.
      My Computer


  5. Posts : 11
    Windows 7 home premium 64bit
    Thread Starter
       #25

    yay the things in the zip file worked thanks
      My Computer


  6. Posts : 10,485
    W7 Pro SP1 64bit
       #26

    I'm glad that you got Chrome installed

    I'm using Chrome for some websites (mostly justin.tv) and I'm sticking with the user level install because it is less invasive to the Operating System.
      My Computer


  7. Posts : 1
    windows 7
       #27

    worked thanks


    thanks so much, this worked
      My Computer


  8. Posts : 13
    Windows 7 Home Premium - 64 bit
       #28

    Still Having Problems Reinstalling Chrome


    I used the reg file and batch file and they removed chrome folders from HKEY_LOCAL_MACHINE\SOFTWARE\ and HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node. This in turn uninstalled Chrome. When I reinstalled Chrome, it tried to open its signon webpage but stopped abruptly. It appeared something caused it to stopped working. I am not sure what else to do as this occurred every time I tried to reinstall Chrome. Let me know what information or screenshots required to diagnose this problem.
      My Computer


  9. Posts : 10,485
    W7 Pro SP1 64bit
       #29

    You can look in the Windows Event logs to see if there is any info on why Chrome stopped. See this post (if need be) for info on how to get to the Event logs. You probably want to look thru the Application Event log.

    Try and open Chrome... after it stops on its own, look thru the Application Event log.

    You might also try completely uninstalling AVAST and then seeing if Chrome runs - just as a test.
      My Computer


  10. Posts : 13
    Windows 7 Home Premium - 64 bit
       #30

    Here is the screenshot for my Window Event Log. I am not sure if there is an error log for Chrome failing to open.Comp Mgt SS 10122014.docx
      My Computer


 
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