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Windows 7: Outlook without images - the dreaded red cross

26 Jan 2012   #11
Bob K

Windows 7 Home Premium x64

I have this same problem. After having the computer on for several days, I'll suddenly start getting red X's in my HTML emails. However, after a reboot, the pictures begin showing up again.

Check to see if you are receiving multiple RSS feeds in Outlook. Also, check the Trust Center to see if you have the option "Permit downloads in RSS items" turned on under the "Don't downoad pictures automatically..." section. If so, it's possible that thousands of pictures in the RSS feeds are filling up the OutlookSecureTempFolder described at the registry key HKCU/Software/Microsoft/Office/12.0/Outlook/Security/OutlookSecureTempFolder.

After a reboot, this temporary internet files folder gets deleted, which causes pictures in my HTML emails to come back again...until the RSS feeds once again fill up the OutlookSecureTempFolder. I think I've solved my problem by deleting unwanted RSS feeds and de-selecting the "Permit downloads in RSS items".

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 Outlook without images - the dreaded red cross

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