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Windows 7: Need AOL help: upgraded from IE7 to IE9, but useragentstring shows IE7

01 Feb 2014   #41

Windows 7 Pro x64 (1), Win7 Pro X64 (2)

Postscript. Epilog.

Got the phone call tonight that "it" had happened, on the Win7 / AOL 9.5 / IE11 system, where the site being accessed complained about "incompatible back-level browser".

So, turns out it wasn't a game site as I'd thought. It was a condo-sharing home site (for people who buy and sell vacation time by the week, trading time in their own homes for time somewhere else in the world in someone else's home).

Anyway, the message wasn't the same but it was clear the problem was the same. AOL 9.5 was sending "MSIE 7.0" as the browser being used, even though it was IE11 (which it is now known doesn't send ANYTHING in its "useragentstring" value).

So, prepared to roll back to IE10 if necessary, I went ahead and just upgraded from 9.5 to 9.7. And then re-checked the target web site.

And... sure enough... PERFECT! No more error message. Performed exactly as it should. So there was (at least yet) no reason to roll back to IE10.

I then checked to see exactly what AOL9.7/IE11 was sending as "useragentstring", and it was the following:

Another case closed.

And it would appear for now that AOL 9.7 can certainly be used with IE11 seemingly without a problem, at least until any anomalies are reported.

My System SpecsSystem Spec
01 Feb 2014   #42

W7 Pro SP1 64bit

Glad you got both of them taken care of today... for now
My System SpecsSystem Spec

 Need AOL help: upgraded from IE7 to IE9, but useragentstring shows IE7

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