Unable to reset Internet Explorer settings


  1. majestic100
    Posts : 22
    windows 7
       New #1

    Unable to reset Internet Explorer settings


    Assisting a friend with a few problems and find I cannot reset Internet Explorer settings.

    Originally IE11 installed and on trying a reset I got/get the message "Before you can reset IE settings you must first close all other open windows and programs"

    There are no other open windows or programs - I've tried via the IE/Tools/Internet Options/Advanced tab route and also Control Panel/Internet Options/Advance tab route to no avail.

    Thinking there might be a problem with IE11 I've uninstalled and reverted to IE10. Unfortunately, the problem still persists; cannot reset IE !?!


    Appreciate expert hlp to resolve.
      My Computer
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #2

    Hi,
    Try using clean boot,
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
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  4. AmericanPharaoh
    Posts : 2,189
    Win7, Win10, Win11
       New #3

    These tutorials should help:

    https://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html

    https://www.sevenforums.com/tutorials/89919-troubleshooting-internet-explorer-issues.html

    John
      My Computers
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  6. mohavepc
    Posts : 572
    Windows 7 Professional x64
       New #4

    Go to control panel, select view large icons, open internet settings, reset settings under advanced tab. If this fails then ctrl, alt, del. And from the task manager kill any ie processes then try again.
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  7. majestic100
    Posts : 22
    windows 7
    Thread Starter
       New #5

    Stopping the explorer process(es) enable rest to work. Now working as expected. Thanks
      My Computer
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  8. AmericanPharaoh
    Posts : 2,189
    Win7, Win10, Win11
       New #6

    Glad you were able to get sorted.
      My Computers
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