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Unable to reset Internet Explorer settings
Assisting a friend with a few problems and find I cannot reset Internet Explorer settings.
Originally IE11 installed and on trying a reset I got/get the message "Before you can reset IE settings you must first close all other open windows and programs"
There are no other open windows or programs - I've tried via the IE/Tools/Internet Options/Advanced tab route and also Control Panel/Internet Options/Advance tab route to no avail.
Thinking there might be a problem with IE11 I've uninstalled and reverted to IE10. Unfortunately, the problem still persists; cannot reset IE !?!
Appreciate expert hlp to resolve.