New
#1
Missing emails after Live Mail sync
Hi, I hope you can help. Apologies in advance if I've posted in the wrong area as I'm new here - please redirect me if necessary.
I've been using Windows Live Mail for around three years and have never experienced any major problems, but
today, after closing the program and and re-opening it a few minutes later, a message appeared saying Live
Mail was 'syncing' my accounts. Afterwards, it started to download the exact number of emails I already had in my inbox (over 1,000) but once it had finished, no new emails appeared in the inbox. The same thing happened with my synced gmail account.
Since then, both of the above accounts seem to be working normally, but the entire contents of my two non-Live Mail accounts (including inbox, sent items and drafts) seem to have vanished and I have no idea how (or if it's even possible) to get them back.
Also, on checking the Recycle bin, I found six items that weren't there before and don't know whether it's safe to restore/delete them. Two are "Text Documents" with names starting edb; two are JRS files with names starting with edbres; one is a Recovered File Fragments file and the other is a File Folder called Backup.
Please explain what's happened here and if there's anything I can do to retrieve any of the missing emails.