Browsers working in safe mode with networking but not in normal mode

Hi ,

I'm using windows7 32-bit operating system. I have internet explorer 8( it never worked since installation, always shows "No network connection") and Google chrome installed in my computer. I had been using Google chrome which crashed yesterday. I re-installed Chrome and now it says there is no internet connection. In short, I cannot use internet in my computer. Any other browser installed comes up showing the same "No Network connectivity" thing. And then I started the computer in "safe mode with networking" and I could use see that both Google chrome and Internet explorer are working. But they do not work in normal mode. I really don't know what to do to solve this problem. And internet is working as I'm using internet in my mobile using WIFI from the same internet connection.

Thanks you,
Kavitha

ThrashZone said:

Hi and welcome to SevenForums,
Work you way down this list,
Troubleshooting for win-7,
https://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
Post which Security suite you have installed as well,
Cheers.

I had installed Norton internet security in my computer which I had uninstalled long back. But it is still in the program list. I am not able to uninstall now. And I cannot understand how to troubleshoot using the tutorial that you referred to me. I don't know how to do it. Is there any other way by which I can fix this problem ?

Thanks,
Kavitha

A Guy said:

Welcome to Seven Forums Kavitha ms. Since both work in Safe Mode, there must be a conflict. Try performing a Clean start and see if you can find the culprit

Troubleshoot Application Conflicts by Performing a Clean Startup

Security programs, or parental control programs are most suspect, but it can be anything. A Guy

I tried this. It didn't help. But after this, Ms Office suite and adobe reader got crashed too. Now Most of the programs in my computer doesn't work. And these things doesn't work even in safe mode.
I don't know what to do now. I can't do a windows re-installation as I have no device to back-up my data now. I'm really stuck up with this

Thanks,
Kavitha

here ya go

# AdwCleaner v3.022 - Report created 19/03/2014 at 20:01:43
# Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Professional (32 bits)
# Username : kavitha - KAVITHA-PC
# Running from : C:\Users\kavitha\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v8.0.7600.17267


-\\ Google Chrome v

[ File : C:\Users\kavitha\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [3565 octets] - [19/03/2014 19:52:55]
AdwCleaner[R1].txt - [861 octets] - [19/03/2014 20:00:58]
AdwCleaner[S0].txt - [3720 octets] - [19/03/2014 19:54:15]
AdwCleaner[S1].txt - [783 octets] - [19/03/2014 20:01:43]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [842 octets] ##########



While downloading, I didn't get the option to save it on my desktop. It got downloaded directly. So, I pasted it in the desktop after downloading.

Thanks,
Kavitha

No. I downloaded it in safe mode. And I ran the software in normal mode only.