Cannot delete WLM Contacts

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  1. Posts : 3
    windows 7 home premium 64 bit
       #1

    Cannot delete WLM Contacts


    Using Windows Live Mail, the contacts list has multiple copies of many of my contacts. I would like to delete some of them, but the option to delete is grayed out in the context menu. I looked in the contacts folder under my user name and some of the contacts shown in WLM are not there. How do I get rid of them?
    Have seen multiple post about deleting contacts but they do not address the delete option being grayed out.
      My Computer


  2. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #2

    Hi HowardButler, welcome to Seven Forums.
    Open your 'Contacts' folder & right click what you want deleted or other options.
      My Computer


  3. Posts : 3
    windows 7 home premium 64 bit
    Thread Starter
       #3

    No help, because as I said the delete option is grayed out.
      My Computer


  4. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #4

    Hi Howard, use this link to see if you have the latest version of WLM. Run the file, select what you want installed, if you have older programs installed, they will get updated.
    None of your details will be changed, & you won't lose anything.
      My Computer


  5. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #5

    P.S. if you see your photo with the option to 'Sign in' it could be the root of your problem.

    Cannot delete WLM Contacts-rr.jpg
      My Computer


  6. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #6

    also if you logged into WLM with a live account go to
    https://login.live.com/login
    and sign into the account
    Look and see if all your contacts are there, if yes,
    Now go back into the WLM program. Sign out of WLM if it signs you in. Like the picture that Roderunner showed you.
    Once signed out- close the Program
    Re open the program and try to sign in again and see if the contacts are now not greyed out

    If the contacts are NOT on the Website when you signed in, then somehow you deleted them and that is also why they could be greyed out.
    Let us know what happened after you try these steps
      My Computer


  7. Posts : 3
    windows 7 home premium 64 bit
    Thread Starter
       #7

    It worked! Thank you so much. The edit and delete options are available and some duplicates (which were not in the contacts folder under my name on the hard drive) are gone. Problem solved.
      My Computer


  8. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #8

    We are glad it worked!
      My Computer


  9. Posts : 65
    Win 7 pro 64 bit
       #9

    This didn't work for me. But this forum seems to have the most appropriate advice.

    I have exported my WLM (2012 version). They are now corrected and in a CSV file. Now I go to WLM and import and it ADDED the corrected contacts. So I go to delete all contacts so that I can import to a clean slate. I was able to delete about the first 25 but now my only option to delete (of 500+ contacts now) I can only delete one at a time. I followed the advice on this thread, but when I click on
    also if you logged into WLM with a live account go to
    https://login.live.com/login
    and sign into the account
    I don't see an option to sign on to anything. My browser is Google Chrome. I can do a pull down list as shown in the screen shot. My Delete x is still grayed out except for individual contacts, and right clicking on multiple contacts doesn't have the delete option.

    I'm now in a real mess with most contacts duplicated and about 25 (don't know which ones) deleted.

    Please help me to delete my WLM contacts so that I can import the CSV file with the edited contacts that I've worked on all day!

    Thanks....
    Attached Thumbnails Attached Thumbnails Cannot delete WLM Contacts-wlm-delete-problem-sevenforums.jpg  
    Last edited by lbeck; 26 May 2014 at 18:47.
      My Computer


  10. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #10

    Try doing this with ie browser, crome might not be letting you see the delete tab
      My Computer


 
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