Browser does not connect websites unless I re-enter URL or hit F5


  1. Posts : 3
    windows 7 home premium 64bit
       #1

    Browser does not connect websites unless I re-enter URL or hit F5


    This problem started about a month ago. Many sites (not all) will not connect anymore unless I re-enter the URL or press F5 repeatedly. A few sites will not connect at all.


    Downloads give a message that the file or program cannot be downloaded, but if I press “try again”, it says resuming, then proceeds to download the file.


    The computer is a custom built ASUS less than 6 months old. Setup:
    SSD 128 (with 1TB HD)
    16GB ram
    Asus B85M-E motherboard
    Asus GeFroce GTX650 1GB graphics card
    Win7 home premium
    IE9


    I couldn't locate the problem, so I bought a new 1TB Seagate HD, loaded Win7 Professional and installed IE11, hoping this would solve the problem. But it's still happening, with even more sites not connecting until I re-enter the URL or press F5 a few times. I shut off the anti-virus programs with no change.


    Two different drives, two different browsers, two different versions of windows, same problem...


    Note: I noticed on the ASUS website that there are several updates for the B85M-E motherboard; would that have anything to do with my problem? (You may have noticed that I'm not a computer expert.)

    Any ideas would be appreciated,

    Sunson9
      My Computer


  2. Posts : 1,996
    Windows 7 Home Premium 64 bit
       #2

    You may want to do a malware scan. Try Malwarebytes, free version.
      My Computer


  3. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #3

    Hi,
    What's the other browser used ?
    See what this does,
    Use No Add-ons mode/ Click the Start button and type in the search box,
    Internet explorer

    Click on the suggestion (No Add-ons) or it’s located at,
    Start/ All programs/ Accessories folder/ System tools folder/ No add-ons.
    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
    http://windows.microsoft.com/en-IN/windows7/How-to-manage-add-ons-in-Internet-Explorer-9
    If using ie10 the first link will apply to ie9 as well,
    http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-10-win-7

    Activate EPM if on a 64 bit version of windows,
    https://www.sevenforums.com/tutorials/280434-internet-explorer-10-enable-32-bit-64-bit-ie10-windows-7-a.html#post2312336
    Add the Run box to the Start menu list,
    https://www.sevenforums.com/tutorials/559-start-menu-add-run-button.html
    Open the Run command and Paste this into it and Okay,
    "C:\Program Files\Internet Explorer\iexplore.exe" -extoff
      My Computer


  4. Posts : 3
    windows 7 home premium 64bit
    Thread Starter
       #4

    Thanks for the quick replies...

    1. I run malwarebytes daily and have had no hits 'til today, when it detected a Pup file (attached).
    2. The SSD setup is running win7 home premium 64 with IE9. This same file showed up yesterday on the win7PRO 64 setup. I have removed both files.
    3. The Seagate 1TB HD is running win7 PRO 64 with IE11
    4. Both drives have been running IE in no add-ons mode.
    5. I tried to look at the suggested sites you list, but couldn't acess the Microsoft sites...I was unable to see the text on the videos (blurred).
    6. I use a Logitek trackball wheel and it has been (and still is) working with the SSD/win7 home64. When I loaded it on the Seagate/win7PRO64/IE11 setup it worked correctly. Today when I booted up, win7pro64 opened OK, but the mouse is frozen and I have no way to open the program or access anything. This happened 2 days ago and I had to reformat the drive and reload everything...same thing happened today...different problem?
    7. I ran "C:\Program Files\Internet Explorer\iexplore.exe" -extoff ...what does extoff mean...sorry for the ignorance.
    Attached Thumbnails Attached Thumbnails Browser does not connect websites unless I re-enter URL or hit F5-mal111.jpg  
    Last edited by sunson9; 01 Apr 2014 at 15:13. Reason: wrong word
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #5

    Hi,
    No problem,
    It means Extensions Off,
    You can also use,
    iexplore.exe -extoff
    You might also use this free scanner,
    Post the scan results,
    Review Jacee’s instructions to run Adwcleaner here on post#7,
    Ignore the title of the thread,
    https://www.sevenforums.com/system-security/316404-instant-savings-app.html
    Or download it from bleepingcomputer.com
    Screen shot of the download button to use for Adwcleaner
    http://www.bleepingcomputer.com/download/adwcleaner/
      My Computer


 

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