In windows 7 , IE 11 cannot-enable-or-disable-any add-ons

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  1. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #11

    You may well still have some infection preventing you from working with add-ons. Are you sure that is the All Addons, not Currently Loaded ones? Here is mine.

    In windows 7 , IE 11 cannot-enable-or-disable-any add-ons-add-1.png
      My Computer


  2. Posts : 12
    Windows 7 Home Premium 64bit.
    Thread Starter
       #12

    Thanks Britton & Thrash,

    I told you guys , this is a brainbreaking issue...

    My image in dutch are "All Add-ons"

    @ Britton, I saw yours, but this is what I get., these few.

    @ Thrash:
    I already unchecked :
    "In-Private browsing will not allow add-ons to be enabled ",
    "Enhanced protection mode " under security in IE

    Still , the same problem !

    So , the search continues
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #13

    Since you said you had an infection...

    Please download AdwCleaner:
    http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
    Save to the desktop.

    Close all open programs.
    To run the program, right-click AdwCleaner.exe and select: Run as Administrator

    Click on Search and confirm the prompt.
    After the program finishes, a text file report opens.
    Please post the content of the C:\AdwCleaner[Rx].txt in your reply. In the reply window click the "#" icon at the top and paste the log text between the [code ] Paste Here [ /code] tags.

    Do NOT perform the delete part before I or someone else can read the log.



    To delete:

    Run AdwCleaner once again.
    This time click on: Delete
    When done, please post the content of the C:\AdwCleaner[Sx].txt in your reply as outlined above..
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #14

    Hi,
    Follow the adwcleaner instructions,

    Invoegtoepassingen This does actually mean "Add-ons" pretty long word figured it meant "Currently loaded add-ons"
    I'd still like to see what page ie opens too,
    Including all toolbars and Taskbar..
      My Computer


  5. Posts : 12
    Windows 7 Home Premium 64bit.
    Thread Starter
       #15

    Hello Britton & Thrash,

    Before this thread, I posted a topic/thread on our dutch Hijjackthis forum, we ran, adwcleaner, tdsskiller, TFC, Windows Repair Tweak, JRT (junkware removal tool) , ESET scan onlibe, Malware Bytes Premium,etc.
    All with logs and have been looked at.

    No malware and virusses, rootkits found.

    Problem still the same. even with registry from Windows 7 Prof. installed.

    Luckely we also have some short dutch words Thrash... , thrash meaning "slaan" in dutch...
    And for you the startup IE, no strange things there, no bing, etc etc.
    In windows 7 , IE 11 cannot-enable-or-disable-any add-ons-ie11-start.jpg
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #16

    Okay thanks,
    Lets see your Uninstall a program list if you don't mind,
    Also have you review your startup and services list ?
    Click start and type msconfig in the search box,
    Go to startup and then services and check the box to Hide all Microsoft services on the bottom left,
    Don't worry about the language thing we can ask Kari to help out if we need to
    So take screen shots of the 3 above sections,
    Cheers.
      My Computer


  7. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #17

    Mike (Thrash Zone) how about uninstalling IE11 from Windows Updates and reverting to IE10 to see if the issues remains? Then run Updates to re-install IE11?

    BTW, Kari is Finnish.
      My Computer


  8. Posts : 53,363
    Windows 10 Home x64
       #18

    Sundreamer22 said:
    I did run sfc/scannow, and it said that there were damaged files, but that they could not all be fixed ..

    The log i could not open ..

    Do you have any ideas ?
    Follow Option Three from this tutorial to post the sfcdetails log

    SFC /SCANNOW Command - System File Checker

    A Guy
      My Computer


  9. Posts : 12
    Windows 7 Home Premium 64bit.
    Thread Starter
       #19

    Hello Guys,

    @ Hash Zone (we are dutch) : In know my way around pc's :), I uninstalled via control panel, programs and features etc. Furthermore which services do I have to look for concerning my problem..?. and which start ups ?
    in particular ...

    @ Britton: You mean delete the IE 11 update via control panel, progrs feat. installes updates, etc. and run windows update..again ?

    @ A Guy & the rest, did the elevated command prompt, thanks for the tip!...see attachement.
    ( I did instal a Local group Policy Editor, thats what is also says in the description...about not able to repair..sfcdetails.txt)
      My Computer


  10. Posts : 12
    Windows 7 Home Premium 64bit.
    Thread Starter
       #20

    @ everybody

    From other helpers I got the message, that there were serious problems with the system files, from the sfclog, they suggested a recovery /factory reset.

    He even mentioned that my pc could have been hacked by ..a fileinjectorvirus

    What do you think ?
      My Computer


 
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