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#61
Hi vonda,
I'm just jumping in - let Mike (Thrashzone) digest this post and give you the yea or nay on it - I don't want to distract the process you're following.
I have an HP laptop and had some issues with IE 10, so I rolled it back to IE 9. I waited for IE 11 to mature a bit, upgraded and ran fine for a while. Eventually I rolled back to IE 10, and rolled back to IE 9.
You might consider rolling back to IE 9 as a work around option. A caveat is that if you ran Disk cleanup and removed Windows superceded updates, you'll roll back to IE 8, then you need to accept Windows Update for IE 9 or install it manually.
There are Microsoft Fix it solutions for IE.
See Microsoft Fix it - Portable
Category: Connect to the internet or networks
there might be other Ie Fix its.... look through the availble MATS (MS automated Trouble Shooter) offered in the Portable Fix it.
You can also check the online MS Fixt page:
Microsoft Fix it Solution Center: troubleshooting software issues
and select the IE category
See which MATS might apply and ask any questions before you run any.
Back to the sidelines.....
Bill
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Vonda,
Please give the following a whirl, if you will:
Error message "Your last browsing session closed unexpectedly" - froglogic Knowledge Base
Post back on whether it makes a difference.
Thanks!
Hi,
Well Bill suggested this,
See if you can use it if you need assistance please reply back,
Cheers
I believe either of these download links are correct,
Attachment 314649
Last edited by ThrashZone; 22 Feb 2015 at 19:57.
That check did not work either. Is there not a way to find the culprit in the register?
This is a sticky wicket indeed.
As always, follow Mike's suggestions before mine - he's been helping you and I don't want to send you in a different direction.
Perhaps a step back and look at what's on your system might help everyone. Since you're having trouble with just about anything you try, the solution might entail a bit more agressive repair. By that I mean you might los some customization (toolbars, other settings) - this isn't as bad as it sounds - real toolbars and used setttings can be easily replaced and reconfigured.
Let's collect some data:Download DDS from hereAfter you've posted the two dds log files
Select Save on the download action bar - default location is Downloads
On the download complete Action bar:
.....Select open folder and lauch dds (dbl click)
Answer Yes (or Run) to any security prompts
On the dds options window under Scan, make sure both txt file options are ticked
dds.txt
attach.txt
Press Start
A Command Prompt window shows the DDS progress. When dds is done, two text files will open (dds and attach) - save these to your desktop if they are not already there.
Please attach both files to a new post on this thread.......
I know you reset IE, that should have helped.
Close IE and open Internet Options in Control Panel:
On the general tab: Press the Delete button. I have everything except the first (Preserve) ticked for removal on my machine and I also clear history on exit. You might want to keep Passwords if you store them in IE.
Press the delete button
On the Advanced tab: Press the Restore advanced settings button. This is different from a Reset that you already performed.
Press the OK button and exit Internet Options.
Then a bit more cleanup:
run Old timer Temp File Cleaner
TFC Download
Usage Instructions:
1. Download TFC from the download link above and save the file on your desktop.
2. Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
3. Double-click on the TFC icon.
4. When the program starts, click on the Start button. TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
5. When done, press OK to reboot your computer and finish the cleanup.
Note 1: Depending on how much data is currently stored in the Temp folders, this process can take quite a while to remove all of the files, so please be patient.
Note 2: This program will not delete your Cookies or Browser History.
There is no log that I know of.
Restart the machine after Old Timer TFC finishes
Bill
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Hi Slartybart, I tried to download the dds and tfc, but both give me computer language in IE and in Google Chrome attached pic.
I did an a S&D scan , and saw something related to malware. Should I transfer this topic to the malware section?
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I assumed that the S&D would have deleted any malware that was found.