Internet Explorer stops working


  1. Posts : 6
    windows 7 64 bit
       #1

    Internet Explorer stops working


    Running 64 bit windows 7 Pro...For some unknown reason Internet Explorer opens, then immediately I get an error message.. Stopped working. When I close the application, it reopens several times and the same error message appears. The event log is as follows ...Any idea how to fix?
    Code:
    Log Name:      Application
    Source:        Application Error
    Date:          5/6/2014 8:10:58 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Business
    Description:
    Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16866, time stamp: 0x53211297
    Faulting module name: igd10iumd32.dll, version: 9.18.10.3055, time stamp: 0x5137cc10
    Exception code: 0xc0000005
    Fault offset: 0x0008f4d7
    Faulting process id: 0x1254
    Faulting application start time: 0x01cf6988d0399c85
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: C:\Windows\system32\igd10iumd32.dll
    Report Id: 0ff807d0-d57c-11e3-a283-b8ca3a7f5457
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-05-07T00:10:58.000000000Z" />
        <EventRecordID>45604</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Business</Computer>
        <Security />
      </System>
      <EventData>
        <Data>IEXPLORE.EXE</Data>
        <Data>10.0.9200.16866</Data>
        <Data>53211297</Data>
        <Data>igd10iumd32.dll</Data>
        <Data>9.18.10.3055</Data>
        <Data>5137cc10</Data>
        <Data>c0000005</Data>
        <Data>0008f4d7</Data>
        <Data>1254</Data>
        <Data>01cf6988d0399c85</Data>
        <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
        <Data>C:\Windows\system32\igd10iumd32.dll</Data>
        <Data>0ff807d0-d57c-11e3-a283-b8ca3a7f5457</Data>
      </EventData>
    </Event>
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi good idea start your own new question,
    Please post the only the screen shots requested
    Clean boot,
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
    Click Start and type in the search box,
    msconfig
    Click on the suggestion on top or hit the Enter key,
    Go to the Startup section and take some screen shots for a complete list,
    Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
    Repeat the screen shots,
    See the links above my signature on how to take and upload screen shots here,
    Cheers.
    Last edited by ThrashZone; 21 May 2014 at 12:17.
      My Computer


  3. Posts : 6
    windows 7 64 bit
    Thread Starter
       #3

    ThrashZone said:
    Hi good idea,
    Please post the only the screen shots requested
    Clean boot,
    https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
    Click Start and type in the search box,
    msconfig
    Click on the suggestion on top or hit the Enter key,
    Go to the Startup section and take some screen shots for a complete list,
    Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
    Repeat the screen shots,
    See the links above my signature on how to take and upload screen shots here,
    Cheers.
    As requested...Please the attached [Had to do separate screen shots to capture all the startup items]. Thank you for your help!
    Attached Thumbnails Attached Thumbnails Internet Explorer stops working-screenshot-1.jpg   Internet Explorer stops working-screenshot2.jpg   Internet Explorer stops working-screenshot-3.jpg   Internet Explorer stops working-screenshot-4.jpg  
      My Computer


  4. Posts : 6
    windows 7 64 bit
    Thread Starter
       #4

    Windows repair option???


    If I can't get internet explorer to work I would like to do a repair with the OEM disk I have. I tried doing it once before and the program got to a point where it was loading all the program files and data and rebooted.. But it did not install as indicated by the attachment. I am running Windows 7 Professional which is the same OS as the OEM disk. I do not want to lose my data and programs... If at all possible....Any suggestions? Do I need to upgrade to Ultimate to do the repair???? Thanks
    Attached Thumbnails Attached Thumbnails Internet Explorer stops working-windows-could-not-installed-.jpg  
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #5

    Hi thanks for the update,
    That is quite a list,
    I personally would put all of your personal files on a external device = Not programs,
    Then do a fresh install,
    https://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
    https://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html

    Reason being it's more straight forward and quicker than dealing with all of the entries you have listed,
    Reinstall after formatting the hard drive usually takes about 3-4 hours depending if the win-7 disk has sp-1 on it ?
    One of them being Advanced system care/ IOBit/ SpyBot......
    Cheers.

    If you do re-install win-7,
    Please use these utilities instead for security,
    http://windows.microsoft.com/en-US/windows/products/security-essentials
    http://www.malwarebytes.org/products/malwarebytes_free
    http://www.superantispyware.com/?tag=SUPERANTISPYWARE
    After you setup a system image
    https://www.sevenforums.com/backup-restore/43219-image-your-system-free-macrium.html
      My Computer


  6. Posts : 53,363
    Windows 10 Home x64
       #6

    igd10iumd32.dll is Intel HD Graphics Drivers for Windows 8. You have Windows 7?

    As to the This version of Windows could not be installed error, was Vista originally installed on this PC? Or have you updated to SP1 since installing with the media you have?

    A Guy
      My Computer


  7. Posts : 6
    windows 7 64 bit
    Thread Starter
       #7

    Adwclean log file


    THANK YOU for your help.. See the following
    **** [ Services ] *****

    ***** [ Files / Folders ] *****
    Folder Deleted : C:\Program Files (x86)\Billeo
    Folder Deleted : C:\Program Files (x86)\Conduit
    Folder Deleted : C:\Program Files (x86)\IB Updater
    Folder Deleted : C:\Program Files (x86)\ParetoLogic
    Folder Deleted : C:\Program Files (x86)\Freecorder
    Folder Deleted : C:\Windows\Freecorder
    Folder Deleted : C:\Windows\SysWOW64\TempDir
    [/!\] Not Deleted ( Junction ) : C:\Program Files\Billeo
    [/!\] Not Deleted ( Junction ) : C:\Program Files\Conduit
    [/!\] Not Deleted ( Junction ) : C:\Program Files\IObit Apps Toolbar
    [/!\] Not Deleted ( Junction ) : C:\Program Files\ParetoLogic
    Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\Billeo
    Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\ConduitEngine
    Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\PriceGong
    Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\Smartbar
    Folder Deleted : C:\Users\Frank Piccione\AppData\LocalLow\Freecorder
    Folder Deleted : C:\Users\Frank Piccione\Documents\Billeo
    Folder Deleted : C:\Users\Owner\AppData\LocalLow\Billeo
    Folder Deleted : C:\Users\Owner\AppData\LocalLow\Search Settings
    Folder Deleted : C:\Users\Owner\Documents\Billeo
    Folder Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
    File Deleted : C:\Users\Frank Piccione\AppData\Roaming\Mozilla\Firefox\Profiles\0e8shahi.default\searchplugins\Web Search.xml
    File Deleted : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\pn9zyl8e.default\searchplugins\Web Search.xml
    File Deleted : C:\Windows\System32\Tasks\Desk 365 RunAsStdUser
    ***** [ Shortcuts ] *****

    ***** [ Registry ] *****
    Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
    Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
    Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved [{6576EBAA-B570-4345-98E4-96153C77CF24}]
    Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
    Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ExplrBar
    Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ExplrBar.1
    Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ToolBar
    Key Deleted : HKLM\SOFTWARE\Classes\Ahika.IEExtn.ToolBar.1
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\IEExtn.BilleoToolbarCommand
    Key Deleted : HKLM\SOFTWARE\Classes\IEExtn.BilleoToolbarCommand.1
    Key Deleted : HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SearchSettings
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT1060933
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_gnumeric_RASAPI32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_gnumeric_RASMANCS
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6576EBAA-B570-4345-98E4-96153C77CF24}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94510F77-E53C-4273-BD91-77AA8909902F}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FB28E3E1-258D-46FD-BBF6-A73A4F322557}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1BCC46CE-3F99-4A9D-A428-596F3A97494D}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D0D64E3C-4B40-3020-B26E-0AB9B12B38A9}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6576EBAA-B570-4345-98E4-96153C77CF24}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FB28E3E1-258D-46FD-BBF6-A73A4F322557}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6576EBAA-B570-4345-98E4-96153C77CF24}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE07101B-46D4-4A98-AF68-0333EA26E113}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FB28E3E1-258D-46FD-BBF6-A73A4F322557}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\{6576EBAA-B570-4345-98E4-96153C77CF24}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{56805564-52FE-437D-9594-8E161C763465}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B018FBD5-D010-414F-9980-141259FC8EEA}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{1392B8D2-5C05-419F-A8F6-B9F15A596612}]
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{6576EBAA-B570-4345-98E4-96153C77CF24}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{94510F77-E53C-4273-BD91-77AA8909902F}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{FB28E3E1-258D-46FD-BBF6-A73A4F322557}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{1BCC46CE-3F99-4A9D-A428-596F3A97494D}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
    Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{56805564-52FE-437D-9594-8E161C763465}
    Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B018FBD5-D010-414F-9980-141259FC8EEA}
    Key Deleted : HKCU\Software\Billeo
    Key Deleted : HKCU\Software\IM
    Key Deleted : HKCU\Software\ImInstaller
    Key Deleted : HKCU\Software\InstallCore
    Key Deleted : HKCU\Software\InstalledThirdPartyPrograms
    Key Deleted : HKCU\Software\Softonic
    Key Deleted : HKCU\Software\YahooPartnerToolbar
    Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
    Key Deleted : HKCU\Software\AppDataLow\Toolbar
    Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
    Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
    Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
    Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
    Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings
    Key Deleted : HKCU\Software\AppDataLow\Software\Freecorder
    Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
    Key Deleted : HKLM\Software\Billeo
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\Software\IB Updater
    Key Deleted : HKLM\Software\ImInstaller
    Key Deleted : HKLM\Software\Freecorder
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Billeo
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Freecorder Toolbar
    Key Deleted : [x64] HKLM\SOFTWARE\Billeo
    Key Deleted : [x64] HKLM\SOFTWARE\Conduit
    Key Deleted : [x64] HKLM\SOFTWARE\DomaIQ
    Key Deleted : [x64] HKLM\SOFTWARE\IB Updater
    Key Deleted : [x64] HKLM\SOFTWARE\ImInstaller
    Key Deleted : [x64] HKLM\SOFTWARE\InstalledThirdPartyPrograms
    Key Deleted : [x64] HKLM\SOFTWARE\Search Settings
    Key Deleted : [x64] HKLM\SOFTWARE\Freecorder
    ***** [ Browsers ] *****
    -\\ Internet Explorer v10.0.9200.16720

    -\\ Mozilla Firefox v24.0 (en-US)
    [ File : C:\Users\Frank Piccione\AppData\Roaming\Mozilla\Firefox\Profiles\0e8shahi.default\prefs.js ]

    [ File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\pn9zyl8e.default\prefs.js ]
    Line Deleted : user_pref("browser.search.selectedEngine", "Web Search");
    -\\ Google Chrome v30.0.1599.101
    [ File : C:\Users\Frank Piccione\AppData\Local\Google\Chrome\User Data\Default\preferences ]

    [ File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]

    *************************
    AdwCleaner[R0].txt - [11229 octets] - [20/10/2013 08:05:06]
    AdwCleaner[S0].txt - [10988 octets] - [20/10/2013 08:05:41]
    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [11049 octets] ##########
    # AdwCleaner v3.208 - Report created 11/05/2014 at 19:59:34
    # Updated 11/05/2014 by Xplode
    # Operating System : Windows 7 Professional Service Pack 1 (64 bits)
    # Username : business - BUSINESS-PC
    # Running from : C:\Users\business\Desktop\AdwCleaner.exe
    # Option : Clean
    ***** [ Services ] *****

    ***** [ Files / Folders ] *****
    Folder Deleted : C:\ProgramData\374311380
    ***** [ Shortcuts ] *****
    Shortcut Disinfected : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\InstallConverter bundle uninstaller\InstallConverter bundle uninstaller.lnk
    ***** [ Registry ] *****
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasapi32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasmancs
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optprostart_rasapi32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optprostart_rasmancs
    Key Deleted : HKCU\Software\Conduit
    Key Deleted : HKCU\Software\IM
    Key Deleted : HKCU\Software\ImInstaller
    Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
    Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
    Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
    Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
    Key Deleted : HKLM\Software\ImInstaller
    ***** [ Browsers ] *****
    -\\ Internet Explorer v9.0.8112.16545

    -\\ Google Chrome v34.0.1847.131
    [ File : C:\Users\business\AppData\Local\Google\Chrome\User Data\Default\preferences ]
    Deleted [Search Provider] : hxxp://www.wayfair.com/keyword.php?keyword={searchTerms}&ust=&command=dosearch&new_keyword_search=true
    Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
    Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
    *************************
    AdwCleaner[R0].txt - [13578 octets] - [20/10/2013 08:05:06]
    AdwCleaner[S0].txt - [13101 octets] - [20/10/2013 08:05:41]
    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [13162 octets] ##########
      My Computer


  8. Posts : 6
    windows 7 64 bit
    Thread Starter
       #8

    Unfortunately.. One of the programs deleted my Dell Security Console entries.. I should be able to work around the problem.. My bad.. I didn't see it prior to deleting entries.

    Junkware Removal Tool (JRT) by Thisisu
    Version: 6.1.4 (04.06.2014:1)
    OS: Windows 7 Professional x64
    Ran by business on Sun 05/11/2014 at 20:19:23.95
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


    ~~~ Services

    ~~~ Registry Values

    ~~~ Registry Keys
    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\im

    ~~~ Files

    ~~~ Folders
    Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"

    ~~~ Event Viewer Logs were cleared


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Sun 05/11/2014 at 20:23:58.67
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
      My Computer


  9. Posts : 6
    windows 7 64 bit
    Thread Starter
       #9

    Worked.. Thanks to adwcleaner and junk remover THANKS!!!!!!
      My Computer


 

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