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Windows 7: Why are some websites not accessible?

09 May 2014   #1
donnyb

Win 7 x64
 
 
Why are some websites not accessible?

I have one computer and one laptop. All of a sudden the desktop cannot access Google.com and two other websites. The connection just times out. The laptop is able to access these websites - both are on the same network. Also, I restored an old backup when things were working just fine, and I am still not able to access the websites. What could be causing this? BTW, they are both set up the same with Win7-64


My System SpecsSystem Spec
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09 May 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Might be nice to know which browser you use ?
Clean boot,
https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
My System SpecsSystem Spec
10 May 2014   #3
PeaB4YouGo

Microsoft Windows 10 Home Build 15036
 
 

An ipconfig /all would also help. From both machines, pls.

1. Get to an elevated command prompt
2. Type IPCONFIG /all
3. Post your results here.
My System SpecsSystem Spec
.

11 May 2014   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

You can also see if the sites work in Safe Mode with Networking (also possible confirmed with ThrashZone's suggestion of a clean start)

Safe Mode

A Guy
My System SpecsSystem Spec
11 May 2014   #5
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Could you let us know what security programs you use?
My System SpecsSystem Spec
11 May 2014   #6
donnyb

Win 7 x64
 
 

I have a cable modem and a WD N900 router. I plugged straight into the modem and everything worked fine. This meant that the problem was the router. I saved a config file, then put the router back to factory settings, then rebooted the router. Then I restored the backup config file and now the router works fine. The router is about 4 weeks old, so hope this is not a problematic router.
My System SpecsSystem Spec
11 May 2014   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
Reply

 Why are some websites not accessible?




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