Cant get rid of weird home page FireFox, please help.

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  1. Posts : 38
    Windows 7 64 Bit Professional
       #1

    Cant get rid of weird home page FireFox, please help.


    So I don't know where it came from but the address is New Tab and I tried to go into FireFox settings and I got rid of it there but it is still my new tab page. any solutions?
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    The trovi domain is a part of Conduit malware.

    Your My System Specs area for this forum states that your antivirus product is "Firewall". If that is accurate, then you might want to consider installing an antivirus app. For now, you can try Malwarebytes to rid you of Conduit and the junk that it brought along:

    Cant get rid of weird home page FireFox, please help.-malwarebytes.png
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  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #3

    Please download AdwCleaner by Xplode and save to your Desktop.
    Step 1.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator.
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

    Step 2.
    Using AdwCleaner v3: Scan & Clean:
    This time click on the Clean button.
    Press OK when asked to close all programs and follow the onscreen prompts.
    Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
    Copy and paste the contents of that logfile in your next reply.
    A copy of that logfile will also be saved in the C:\AdwCleaner folder


    Please post both logs.
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  4. Posts : 38
    Windows 7 64 Bit Professional
    Thread Starter
       #4

    I cant do that because this is my school laptop.
      My Computer


  5. Posts : 10,485
    W7 Pro SP1 64bit
       #5

    emeraldhunter11 said:
    I cant do that because this is my school laptop.
    Talk to the school's IT department. Let them remove the malware.
      My Computer


  6. Posts : 38
    Windows 7 64 Bit Professional
    Thread Starter
       #6

    Their only solution is to re-image the hard drive and I don't want to loose everything...
      My Computer


  7. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #7

    They aren't very smart. Copy all of your personal stuff to an external media and let them have it.
      My Computer


  8. Posts : 38
    Windows 7 64 Bit Professional
    Thread Starter
       #8

    one problem is that i have a HUGE amount of emulators, projects, and other junk that i want (probably 50+GB) and i don't have access to that much storage...
    Cant get rid of weird home page FireFox, please help.-emeraldhunter11-.jpg
      My Computer


  9. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #9

    You would need to get one of these, or similar.
    Newegg.com - Portable External Hard Drives

    Maybe your school has a discount store on campus?
      My Computer


  10. Posts : 38
    Windows 7 64 Bit Professional
    Thread Starter
       #10

    I go to a Highschool so they wont have that kind of stuff





    Cant get rid of weird home page FireFox, please help.-emeraldhunter11-.jpg
    {Specialties}
    Windows 7 | Windows Vista | Mac OS X | Mac OS 7 | Mac OS 9 | iOS 7 | Vintage Macintosh
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