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Windows 7: browser not loading webpages

17 May 2014   #1

windows 7 home basic 32bit
browser not loading webpages

please help guys. my Mozilla Firefox and Google chrome does opens up but keeps on loading continuously without any improvement, but other applications like Skype works very fine.

My System SpecsSystem Spec
17 May 2014   #2

Win-7-Pro64bit 7-H-Prem-64bit

Hi and welcome to sevenForums,
Reset Firefox,

Clean boot,
Click Start and type in the search box,
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
My System SpecsSystem Spec
19 May 2014   #3

Windows 10 Pro

You can also try tfc to clean all caches.

1.) Please download and save the file TFC by Old Timer. Again, save the file to your downloads folder or your desktop. Do not run it.

Downloading TFC

2.) Close your programs before running this tool. TFC will close ALL open programs.

3.) Browse to where you saved tfc. Right click on tfc.exe and choose Run As Administrator.

4.) Click the Start button to begin the cleaning process and let it run uninterrupted to completion. When it finishes it will say total files cleaned, and the start button will be grayed out. Click exit.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
My System SpecsSystem Spec

20 May 2014   #4

windows 7 home basic 32bit

thank you guys for your support, l think trash zone has helped me a lot to fix the problem
My System SpecsSystem Spec
20 May 2014   #5

Win-7-Pro64bit 7-H-Prem-64bit

Your welcome and thanks for the update,
Which part helped ? clean boot ?
If so please post the screen shots so we might review them for problematic entries,
My System SpecsSystem Spec

 browser not loading webpages

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