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Windows 7: Can't see videos on most WWW sites.

25 Jun 2014   #21

Windows 7 Home Premium Edition (64-bit)

Quick correction - I'm not using Chrome. KP

My System SpecsSystem Spec
25 Jun 2014   #22

Win-7-Pro64bit 7-H-Prem-64bit

You should remove all,
The site/ s will install new ones next time you visit/ sign in...
These type of harmless cookies build up and make browsers slow
Run eset and report back,
My System SpecsSystem Spec
27 Jun 2014   #23

Windows 7 Home Premium Edition (64-bit)

I ran ESET late last night, got tired of waiting for it to finish and went to bed. After scanning 37%, it had found 41 problem files.

Got up this morning, checked the PC, and couldn't find any sign that it had run. ESET was gone.

So what does it do when it finishes, disappears? I thought I'd get a report or something.

My System SpecsSystem Spec

27 Jun 2014   #24

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

The path to the log file is "C:\Program Files (x86)\ESET\EsetOnlineScanner\log.txt"

Please attach the ESET log to a post (use the paperclip icon on the post window menu bar)

Since ESET found a bunch more, please run another on demand scanner. This is a scan only - it will not clean any malware at this point. FRST is very thorough and if it finds anything, I'll need to ask for help from members of the SF security team. They know how to remediate malware using FRST.

Download the Farbar Recovery Scan Tool (FRST) Click here
  1. Select the version that applies to your system: 32-bit OR 64-bit
  2. Click the Save button
    Default save location is your Downloads folder
    If the SmartFilter bar is presented, click the Actions button and click Don't Run (saves FRST but does not run it)
  3. Double-click FRST or FRST64 to launch the utility
    FRST is the 32-bit version / FRST64 is the 64-bit version
    1. Click the Yes button to confirm UAC
    2. Click the Yes button on the Warranty disclaimer window.
    3. Tick [a] all Whitelist checkboxes
    4. Tick [a] Addition.txt in the Optional scan list
  4. Click the Scan button to begin scanning.
  5. FRST creates two logs when the scan has finished, they are located in the same folder where FRST was launched
My System SpecsSystem Spec
29 Jun 2014   #25

Windows 7 Home Premium Edition (64-bit)
ESET log file attached


Attached Files
File Type: txt log.txt (112 Bytes, 3 views)
My System SpecsSystem Spec
29 Jun 2014   #26

Windows 7 Home Premium Edition (64-bit)
FRST file attachments

Have fun!


Attached Files
File Type: txt Addition.txt (58.5 KB, 3 views)
File Type: txt FRST.txt (61.3 KB, 3 views)
My System SpecsSystem Spec
02 Jul 2014   #27
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Please download Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
My System SpecsSystem Spec
03 Jul 2014   #28

Windows 7 Home Premium Edition (64-bit)
Results from Running JRT

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by Vernon on Thu 07/03/2014 at 22:54:36.94

~~~ Services

~~~ Registry Values

~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\softonic-us-silent-2_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\softonic-us-silent-2_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\softonic-us-silent-2_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\softonic-us-silent-2_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ABD3B5E1-B268-407B-A150-2641DAB8D898}

~~~ Files
Successfully deleted: [File] "C:\Windows\Tasks\driver robot.job"

~~~ Folders
Successfully deleted: [Folder] "C:\ProgramData\pc1data"
Successfully deleted: [Folder] "C:\Users\Vernon\AppData\Roaming\getrighttogo"
Successfully deleted: [Folder] "C:\Program Files (x86)\Common Files\homepage protection"
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{0168461C-C66A-4B12-9433-238681FF7AC1}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{05CD32AB-00B2-4D03-BBA0-E63C064CA667}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{0E9A29C7-ACCD-4967-A291-9ED9D4E8B95F}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{0EAC6C0F-38D1-4087-9D0B-16B335BCEDCB}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{1CAA3ECC-9662-4F59-ACB9-A015FDE33922}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{55E43807-3894-47B6-BABD-27CE10CE59A9}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{6793885D-18C5-47F5-ACAB-60E738C4E401}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{856A1986-5E60-4DC3-B7ED-490CE5A077F4}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{8A45A695-6134-48A3-B0B9-99ECE5A270D9}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{A5ED9C69-E062-4638-A214-D8431740A450}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{B07DA9AF-A1CA-48C3-B71D-4C2E600E73D9}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{B15DFFED-C6D8-45E4-A419-0745D5E8BF9F}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{BDABD5B6-431E-4321-9D1C-47CACA62D01B}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{C4587529-C584-4B27-B237-DE3EB15291FF}
Successfully deleted: [Empty Folder] C:\Users\Vernon\appdata\local\{E04D7FCA-394C-4552-AFDF-70F5E73A53F0}

~~~ Event Viewer Logs were cleared

Scan was completed on Thu 07/03/2014 at 23:01:49.96
End of JRT log
My System SpecsSystem Spec
03 Jul 2014   #29
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Run TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forum and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Tell me how your computer is running now.
My System SpecsSystem Spec
06 Jul 2014   #30

Windows 7 Home Premium Edition (64-bit)
After running TFC....

my PC is running as fast as it did when it was brand-new.

Thanks for the help. TFC removed 426Mb of temp files in about 5 minutes.

My System SpecsSystem Spec

 Can't see videos on most WWW sites.

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