Error message "Could not perform this operation.....mail client"


  1. Posts : 2
    Windows 7
       #1

    Error message "Could not perform this operation.....mail client"


    When I click an email address on a website or if I click an email address on a spreadsheet, I get the following error message "Could not perform this operation because the mail client is not properly installed". Then, hundreds of blank internet explorer pages are opened.

    I researched online and it said to change my defaults programs. I did that and I still have the problem.
    I recently updated to IE11.
    Thanks for any help
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to Sevenforums,
    Which email program are you using ?

    Click Start and click on Default programs,
    Then click on Set program access and computer defaults,
    Tick the Custom listing and click on it's down arrow on the right end,
    Choose a default email program,
    Is your program listed,
    Tick the box next to it and check the box to the right end of it,
    Then Okay to save any changes,
    Shut down or boot your machine,
    Test.
      My Computer


  3. Posts : 2
    Windows 7
    Thread Starter
       #3

    Windows Live Mail
    What do you mean by "Set Program Access".
    When I go to Default Programs, My option is "Set Your Default Programs".
    I already did that and I still have the problem
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi,
    I mean (Set Program access and computer defaults) which is the bottom option under the one you point out (Set program access)

      My Computer


 

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