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Windows 7: I need help diagnosing printing problem

28 Jun 2014   #1

Windows 7 professional 64 bit
I need help diagnosing printing problem

Good morning all,

I am trying to print a page off that i have printed hundreds of times and now when the page prints (or any page now for that matter) the only thing thing that will print is a link contained on the page. In other words all that will print from a page is a highlighted link, none of the rest of the page will print. Nothing has changed in my pc, nor is this something that i have not done on my pc zillions of times before.

Please see screen shot. Blue highlighted link is all that will print. I tried other pages, same result.

Any help would be greatly appreciated

Attached Thumbnails
I need help diagnosing printing problem-sp32-20140628-074959.jpg  
My System SpecsSystem Spec
28 Jun 2014   #2

Windows 7 Home Premium SP1

Does the link itself appear in blue on the screen without highlighting? Are you using an inkjet printer? If so, the answer may be an empty or clogged black ink cartridge(s).
My System SpecsSystem Spec
28 Jun 2014   #3

Windows 7 professional 64 bit

Well, Yes and yes!! Wow, never had that happen before, but you are correct! Empty black ink.

I feel soooo 'tupid.....
My System SpecsSystem Spec

29 Jun 2014   #4

Windows 7 Home Premium SP1

I'm glad the problem was easily resolved. Don't feel stupid; if it happens again, you'll suspect the cause!
My System SpecsSystem Spec

 I need help diagnosing printing problem

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