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Windows 7: computer keeps opening more windows on mozilla firefox

04 Aug 2014   #1

Windows 7 starter
computer keeps opening more windows on mozilla firefox

pop ups are coming up and opening in new windows and i am not even telling the computer to open anything and a few minutes ago my computer opened 8 new windows i keep closing them but they keep reopening and the pop up are taking me to websites i didnt open or click on can someone help me please i am getting extremely frustrated

My System SpecsSystem Spec
04 Aug 2014   #2

Win-7-Pro64bit 7-H-Prem-64bit

Use Clean boot,
Click Start and type in the search box,
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,

Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
Also use the Custom scan option not the Threat scan,
Select the drive to scan usually C,
If your really infected check the box to scan for Rootkits = this scan option will take several hours to complete,
Never use your machine while scans are running for best results,
Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
SAS is safe to remove anything it finds
This one is the longest up to 4 hours, the others are only about 45 minutes,
My System SpecsSystem Spec

 computer keeps opening more windows on mozilla firefox

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