Cannot download from Download.com through any browser


  1. Posts : 45
    windows 7 64bit
       #1

    Cannot download from Download.com through any browser


    i have tried:
    Chrome (and the IE Tab extension)
    Chrome incognito
    and Firefox

    Clicking the download button gets me a not available page for any download and it has been this way for a long time. i have also tried clearing cookies and cache. i can't seem to figure it out.
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi is this the site your referring to ?
    Windows PC software downloads and reviews from CNET Download.com

    Review Jacee’s instructions to run Adwcleaner here post #7,
    Ignore the title of the thread,
    Instant Savings App
    Screen shot of the download button to use for Adwcleaner
    You can use these free tools to see if they find anything,
    Manually Update them before running full scans,
    Try not to use your computer while the scans are running, (one at a time of course).
    Uncheck the box to Activate the Free trial from the final install options,
    Also use the Custom scan option not the Threat scan,
    Select the drive to scan usually C,
    If your really infected check the box to scan for Rootkits = this scan option will take several hours to complete,
    Never use your machine while scans are running for best results,
    Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
    http://www.malwarebytes.org/products/malwarebytes_free
    SAS is safe to remove anything it finds
    http://www.superantispyware.com/?tag=SUPERANTISPYWARE
    This one is the longest up to 4 hours, the others are only about 45 minutes,
    http://www.microsoft.com/security/scanner/en-us/default.aspx
      My Computer


  3. Posts : 45
    windows 7 64bit
    Thread Starter
       #3

    Okay. I already use Superspyware and Malwarebytes, but am rescanning now. I was confused by your instructions for AdwCleaner. There was no install process, free trial option, or custom scan options... i followed Jacee's instructions and found nothing. i will report back with the MSS, Malwarebytes, and SAS results, im not sure there will be any though.
      My Computer


  4. Posts : 53,363
    Windows 10 Home x64
       #4

    Try booting to Safe Mode with Networking, see if a download works correctly there.

    Safe Mode

    If downloads work OK in Safe Mode, try a Clean Start to see if you have a conflict

    Troubleshoot Application Conflicts by Performing a Clean Startup

    A Guy
      My Computer


  5. Posts : 45
    windows 7 64bit
    Thread Starter
       #5

    No dice. It did not work in safe mode either.
      My Computer


  6. Posts : 53,363
    Windows 10 Home x64
       #6

    See if it works via a web based proxy (scroll almost to the bottom)

    https://www.hidemyass.com/proxy

    It's sounding like you have something blocking it. A HOSTs file entry, your security programs, your ISP, Firewall...

    A Guy
      My Computer


 

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