Waterfox / Outlook 2003 - clicking a mailto link opens up many IE

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  1. Posts : 317
    7 Ultimate 64 bit
       #1

    Waterfox / Outlook 2003 - clicking a mailto link opens up many IE


    When I click a mailto link, instead of Outlook 2003 opening up an email w/the address already on it I get a 2nd instance of outlook and I'm the default mail client is not installed properly then IE 11 opens up new windows until I manage to shut them down.

    Default mail program is Outlook 2003 in control panel?

    Ideas?

    I rarely use IE. WAterfox is the default.
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  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi,
    Is water... you default browser ?
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  3. Posts : 317
    7 Ultimate 64 bit
    Thread Starter
       #3

    Yes, Wfox is default.
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  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi I knew it probably was,
    Review this,
    https://www.sevenforums.com/tutorials...ociations.html
    Does ie act like that if you use it instead of waterfox ?
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  5. Posts : 317
    7 Ultimate 64 bit
    Thread Starter
       #5

    The behavior w/IE is slightly different.

    I don't get another instance of outlook.exe. I don't get the 'default mail client' message and IE closes and opens a new IE at the home page.

    I have done the default program thing but I will look through that link again to see if I missed something.

    thanks for your help!

    edit: program associates all seem to be set correctly. My limited knowledge of registry says that outlook is supposed to open....however I'm not expert.

    There are a couple tutorials but my registry entries don't seem to match.
    Last edited by ChrisPbass; 16 Aug 2014 at 10:15.
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  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Hi,
    Thanks for the update,
    Did waterfox ever work properly ?
    Have you tried to re-install waterfox to see if a default install will improve the issue ?
    Have you make any other changes/ new software/ waterfox browser add-ons ....?
    You might try to disable ie's browser add-ons
    Open ie,
    Use Gear symbol on the top right and Manage add-ons,
    Go to the Accelerators section and disable all listed there,
    Close and boot your machine and test or re-install waterfox at that point,
    Cheers.
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  7. Posts : 53,363
    Windows 10 Home x64
       #7

    See what the association for the MAILTO protocol is:

    Default Programs - Associate a File Type or Protocol

    Scroll down to the very bottom until you see the MAILTO protocol

    Waterfox / Outlook 2003 - clicking a mailto link opens up many IE-mailto.jpg

    Select MAILTO> Click on Change program button> Select Outlook 2003 from the list> Check Always use the selected program to handle this protocol> OK your way out

    A Guy
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  8. Posts : 317
    7 Ultimate 64 bit
    Thread Starter
       #8

    ThrashZone said:
    Hi,
    Thanks for the update,
    Did waterfox ever work properly ?
    Have you tried to re-install waterfox to see if a default install will improve the issue ?
    Have you make any other changes/ new software/ waterfox browser add-ons ....?
    You might try to disable ie's browser add-ons
    Open ie,
    Use Gear symbol on the top right and Manage add-ons,
    Go to the Accelerators section and disable all listed there,
    Close and boot your machine and test or re-install waterfox at that point,
    Cheers.
    I've never had a problem w/Waterfox. If you mean a problem regarding the mailto links then yes...it's been going on for as long as I can remember.

    FTR, disabling everything in IE creates the same behavior IN IE as well.
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  9. Posts : 317
    7 Ultimate 64 bit
    Thread Starter
       #9

    A Guy said:
    See what the association for the MAILTO protocol is:

    Default Programs - Associate a File Type or Protocol

    Scroll down to the very bottom until you see the MAILTO protocol

    Waterfox / Outlook 2003 - clicking a mailto link opens up many IE-mailto.jpg

    Select MAILTO> Click on Change program button> Select Outlook 2003 from the list> Check Always use the selected program to handle this protocol> OK your way out

    A Guy
    I love dog nose pix!

    Well...I don't appear to have a MAILTO under protocols or under regular file associations!
    Coulda sworn I saw that somewhere but....

    EDIT: the place I saw it was in WFox where it says to use MOutlook for Mailto links.
    Options/Applications/Mailto 'use MS outlook'
    Attached Thumbnails Attached Thumbnails Waterfox / Outlook 2003 - clicking a mailto link opens up many IE-mailto.png  
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  10. Posts : 53,363
    Windows 10 Home x64
       #10

    Let's see if you have the correct registry key

    Start> In search box type regedit> Enter> Navigate to HKEY_LOCAL_MACHINE\Software\Classes\mailto> Confirm you have a key named URL Protocol on the right pane

    Waterfox / Outlook 2003 - clicking a mailto link opens up many IE-url-protocol.jpg

    If it does not exist, and you are comfortable editing the registry, you can add it. Suggest making a backup just in case.

    Registry - Backup and Restore

    HKEY_LOCAL_MACHINE\Software\Classes\mailto

    Edit menu (Top left)> New> String Value> Type URL Protocol as the name of the new String Value> Exit the Registry Editor

    See if the protocol is now listed.

    A Guy
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