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Windows 7: A strange behavior of browser

21 Aug 2014   #1

windows 7 Home Premium 64bit
A strange behavior of browser

Hello everyone, this is my first thread..
Recently I've witnessed something odd..

my computer was infected with server.exe and runouce.exe, which are now removed..
but now whenever I open my browser (IE, please don't hit me)..and try opening any page, the page just loads and loads and loads..the green circle on the tab just keeps circling but nothing happens.
I have tried firefox and chrome, but got the same response
so I am unable to access the internet..
now here's the strange part
when I right click the browser exe from the installed path and run it as administrator.. browser works perfectly, all three of them, pages load normally and I am able to access the internet.

i've made peace with that, but would like to know how is this happening and would like to control it.
I am sure the viruses are responsible


My System SpecsSystem Spec
21 Aug 2014   #2

Windows 7 Home Premium 64bit

"and try opening any page, the page just loads and loads and loads..the green circle on the tab just keeps circling but nothing happens."

The virus is running at the back on an infected system.Downloading other viruses, malware, keyloggers,trojans and others for OTHER HACKERS TO HACK YOUR SYSTEM.

I am not scaring you but this is the truth! Stop using it and install a free trial MBAM to check port scanning.

Reinstall Win 7 required ut need to clean all viruses first.OOPS IE Not Responding.

Use CTRL+ALT+DEL to see Processes for csrss.exe and conhoste.exe console. Do these 2 are there?
Yes, the culprits are there!
My System SpecsSystem Spec
21 Aug 2014   #3

Win-7-Pro64bit 7-H-Prem-64bit

Hi and welcome to SevenForums,
Might I ask how you removed the prior infection ?
Troubleshooting Internet Explorer Issues

See if any of these scanners pick up anything,
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
Also use the Custom scan option not the Threat scan,
Select the drive to scan usually C,
If your really infected check the box to scan for Rootkits = this scan option will take several hours to complete,
Never use your machine while scans are running for best results,
Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
SAS is safe to remove anything it finds
This one is the longest up to 4 hours, the others are only about 45 minutes,
My System SpecsSystem Spec

29 Aug 2014   #4

windows 7 Home Premium 64bit

firstly I am sorry for the delayed reply
you were right..the viruses came back, even after manual deletion..and after shutdown and start... everything went berserk.. all my applications were crashing..the only way to open them was to run it as admin
Had to format and reinstall the OS, now the system is fine and working normally

ThrashZone, thanks for recommending malwarebytes..
I had earlier deleted the viruses by removing them from startup programs using msconfig, then booting in safe mode and deleting them from system32 folder.. I had thought I got rid of them but I guess I was wrong

but I am still skeptical on the back up I created on external HD..although scanned using malwarebytes and
I have looked in every folder of my external HD after 'unchecking' the option to hide OS files in folder options

but just for curiosity, how was that virus able to control my browser and apps like that
can any one tell..?
My System SpecsSystem Spec
29 Aug 2014   #5

Win-7-Pro64bit 7-H-Prem-64bit

Hi and welcome back,
That's pretty much what viruses and malware do cause havoc and hide

I would suggest posting all of the scanners scan results for review follow ups might be advised to run

You can also reset your browser and delete any personal setting when you do because allot of malware... hide as a personal setting
My System SpecsSystem Spec
29 Aug 2014   #6

windows 7 Home Premium 64bit

wow that is a quick reply,
I had reinstalled the OS and no threats were found by malwarebytes
but will rescan external HD tomorrow and If any threats are found, I will post a screenshot

My System SpecsSystem Spec
29 Aug 2014   #7

Win-7-Pro64bit 7-H-Prem-64bit

Hi that's what we're here for
Sorry it came to drastic measures as re-installing the os
But often it's the most straight forward process
My System SpecsSystem Spec
30 Aug 2014   #8

Windows 7 Home Premium 64bit

Once infected, you appeared like a sore thumb on the WWW. Hackers have a piece of software that look for this sore thumb
( the malware will flag your ports and other apps as they use a scanner to look for this sore thumb ).Then the download begins.
My System SpecsSystem Spec
31 Aug 2014   #9

Windows 7 Home Premium 64bit

Oh yeah, I forgot to tell you that if you the back up you created on external HD might contain the virus or malware.
Pls read this post on sevenforums

ZeroAccess? Virus Removal help Please!
My System SpecsSystem Spec

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