Can't get auto complete to remember an email address

riffwraith · 16 Sep 2014

Hi all. I think this is an auto complete thing...

I have been logging into my email accounts via webmail for years via the same url. I have four different email accts, and when I load the page, I simply dbl-click in the email field, and I see all four addresses. If I click on one, the pwrd auto-fills, and I am good to go.

My host recently swapped me to another server, and I now have to access my webmail via a different url. I go to that url, and there are no email address there when I dbl-click in the email field. Ok, no biggie. I enter the first address and pwrd, and log in. Windows does not ask me if I want to save the username and pwrd. Weird. I log out, and log into the other three one by one, and with each, I am prompted to save the username and pwrd, which I do. I log out of the fourth one, and then attempt to log back into the first - which I can do, but Windows again does not prompt me to save the username and pwrd. I have rebooted twice, and each time I log in to that specific email, I just log in - no prompt. And that email is not in the email field when I arrive at the log in page.

Anyone have any idea what the heck is going on?

Thanks in advance.

Anak · 17 Sep 2014

That's a nice explanation, but, what the heck webmail and browsers are you using??

If you're using IE, see: Internet Explorer AutoComplete - Turn On or Off for settings.

Since your Host changed servers that first addy may have to be placed in a trusted zone.

There's the possibility with the transfer of servers, the new server still thinks that, that first addy is already saved.

It could be the new server doesn't recognize a security certificate for that addy.

If browser settings are okay, I'd check with your Host.

And please; It would be very helpful if you would fill out your System Specs, you can use the tool included in the Tutorial here: System Info - See Your System Specs just read through the tutorial, use one of the downloads, and it will automagically fill them in for you.

Your welcome.

riffwraith · 17 Sep 2014

Thanks for the response.

Forgot to mention I am using IE11. I called my host, and they said it is def not on their end. I had to clear my cache. Bit of a PITA, b/c every site no needs the username and pwrd retyped, but not the end of the world.

And please; It would be very helpful if you would fill out your System Specs

Already have - when I go to my panel, it's filled in.

Your welcome.

Not sure if that was meant as sarcasm, or...

In any event thank you.

ThrashZone · 17 Sep 2014

Hi,
No it's not meant as sarcasm Anak is a practicing psychic and was confident his posted solution would work and was purely saying your welcome to your last post :)
Thanks for the update often people don't verify

Cheers.

Anak · 18 Sep 2014

riffwraith said:

Thanks for the response.

Forgot to mention I am using IE11. I called my host, and they said it is def not on their end. I had to clear my cache. Bit of a PITA, b/c every site no needs the username and pwrd retyped, but not the end of the world.

I know you'll do the same for someone else.
Ah, browsers, servers, and cache, its all tied together. You're right, it is a pita, but bearable.

riffwraith said:

And please; It would be very helpful if you would fill out your System Specs

Already have - when I go to my panel, it's filled in.

Okay, its just I'm used to seeing more information, like browsers and such. Check ThrashZone and My System Specs in the drop-down link in the lower left corner of our posts (My System Specs), you'll see what I mean.

riffwraith said:

Your welcome.

Not sure if that was meant as sarcasm, or...

In any event thank you.

No.
You're welcome, I'm glad you got your situation sorted out.

ThrashZone said:

Hi,
No it's not meant as sarcasm Anak is a practicing psychic and was confident his posted solution would work and was purely saying your welcome to your last post :)
Thanks for the update often people don't verify

Cheers.

Yes, and thank you for marking your post solved, it is a rarity for both to happen.