IE 11 doesn't load


  1. Posts : 544
    Windows 10 Home, 64 bit
       #1

    IE 11 doesn't load


    I cannot load IE 11. I click its icon, it flashes, and then nothing. I tried uninstalling IE 11, but I get an error message (attached). Chkdsk checks out OK, and the Windows update troubleshooter checks out OK. I tried restoring the computer to a state before the last round of MS updates, but I get an error on that, too. I also tried uninstalling IE 11 from an elevated command prompt, but that doesn't work, either. Any suggestions?


    Thanks.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    but I get an error message (attached)
    I do not see any attachment?

    Did you run a system file check? If not,

    System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:
    Please upload the MSinfo file as well.
    MSINFO32:
    • Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
    • Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    • Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
      My Computer


  3. Posts : 544
    Windows 10 Home, 64 bit
    Thread Starter
       #3

    Solved! I guess SFC did the trick because it found damaged files and repaired them. I restarted, and IE 11 loaded without problems. Thanks, koolkat77.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Good news!

    Post if you have any further issues.
      My Computer


 

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