I'm having a problem with firefox

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  1. Posts : 542
    Windows 7 Pro 64bit
       #11

    since nobody saw my last post i am also having a problem with Firefox 33, YouTube continuously signs me out is there a fix for this issue
      My Computer


  2. Posts : 68
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free
    Thread Starter
       #12

    I put the computer back to the way it was when I first bought it with the 3 system recovery disks I have. Sorry, I meant to say recovery not restore in my last post
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  3. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #13

    You say the issue goes away if you uninstall Firefox ?
    Do just that or make a new profile,
    https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

    Post the requested screen shots so we might have more to go by
    If you have issues taking the screen shots say what's the issue.
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  4. Posts : 68
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free
    Thread Starter
       #14

    I just tested the problem I've been having with FF and it's not happening now. I don't understand
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  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #15

    Refer to your other question and uninstall all of the unnecessary security utilities you've accumulated.
      My Computer


  6. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #16

    techtitan100 said:
    since nobody saw my last post i am also having a problem with Firefox 33, YouTube continuously signs me out is there a fix for this issue
    Your last post? Where?

    Sean,
    Please stay with your original thread, your situation is a different matter, and it is impolite to hijack another person's thread.

    If you go back to your thread I'll give you something to go on.




    crashhat, try ThrashZone's link to reset FF.
      My Computer


  7. Posts : 68
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free
    Thread Starter
       #17

    I reset FF and the problem still happens. I feel like this is a bug and something I'm gonna have to deal with or switch back to chrome.

    update: When I reset FF a folder called old firefox data appeared on my desktop, do I delete that or what?
    Last edited by crashhat; 22 Oct 2014 at 16:59.
      My Computer


  8. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #18

    Note: Your old Firefox profile will be placed on your desktop in a folder named "Old Firefox Data." If the reset didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don't need this folder any longer, you should delete it as it contains sensitive information.

    Source: https://support.mozilla.org/en-US/kb...-most-problems
    Its up to you, If your version of FF is pretty new and you didn't have it customized much I'd go ahead, delete it and build on the new profile. Although, you could save it to use as a backup.

    Check to see if you have v33. You mentioned earlier that, that version was working before the Recovery.
      My Computer


  9. Posts : 68
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free
    Thread Starter
       #19

    Yes I have v33. Updating FF seemed to fix the problem before I did the system recover, when I tested out the problem after the recover, it only seemed to happen on some links that I click on.. if that makes sense.
      My Computer


  10. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #20

    Have you tried the suggestions here? https://support.mozilla.org/question...#answer-485663

    Check your zoom level this could be a problem for certain sites, then the about:config setting, the link will explain these two, and are you using google's instant results? if you are try disabling it.

    Click on search settings at this link, https://support.google.com/websearch...r/186645?hl=en it will take you directly to your search settings page.
      My Computer


 
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