Firefox crashing (plugin container for firefox has stopped working)


  1. Posts : 158
    Windows 7 Home Premium
       #1

    Firefox crashing (plugin container for firefox has stopped working)


    After having it freezing now its crashing here's the crash report,the only plugin that i have is the shockwave flash 1500189,ff version:33.1 this happened on older versions too





    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: plugin-container.exe
    Application Version: 33.1.0.5423
    Application Timestamp: 545c0a59
    Fault Module Name: mozalloc.dll
    Fault Module Version: 33.1.0.5423
    Fault Module Timestamp: 545be5ee
    Exception Code: 80000003
    Exception Offset: 00001425
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789


    Event viewer:

    Log Name: Application
    Source: Application Error
    Date: 11/12/2014 11:07:21 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Aurora
    Description:
    Faulting application name: plugin-container.exe, version: 33.1.0.5423, time stamp: 0x545c0a59
    Faulting module name: mozalloc.dll, version: 33.1.0.5423, time stamp: 0x545be5ee
    Exception code: 0x80000003
    Fault offset: 0x00001425
    Faulting process id: 0x6ac
    Faulting application start time: 0x01cffeabbd755cc2
    Faulting application path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    Faulting module path: C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
    Report Id: 204817ac-6a9f-11e4-847b-9cd24bab57fb
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-11-12T19:07:21.000000000Z" />
    <EventRecordID>9926</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Aurora</Computer>
    <Security />
    </System>
    <EventData>
    <Data>plugin-container.exe</Data>
    <Data>33.1.0.5423</Data>
    <Data>545c0a59</Data>
    <Data>mozalloc.dll</Data>
    <Data>33.1.0.5423</Data>
    <Data>545be5ee</Data>
    <Data>80000003</Data>
    <Data>00001425</Data>
    <Data>6ac</Data>
    <Data>01cffeabbd755cc2</Data>
    <Data>C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe</Data>
    <Data>C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll</Data>
    <Data>204817ac-6a9f-11e4-847b-9cd24bab57fb</Data>
    </EventData>
    </Event>

    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
      My Computer


  2. Posts : 330
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Go to Index page ? mozillaZine Forums ; on the right-side of the screen, in the search box for Boards, enter "plugin container crashes" (without the quotation marks) and read some of the threads, which may lead you to the solution.

    My quick look at a few of those threads indicated that hardware acceleration may be the culprit; if you need help with that, do another search for that subject.

    There was an amusing incident on mozillaZine recently concerning hardware acceleration: One person posted a vituperative message blaming the moderators for frequently suggesting turning off hardware acceleration on the grounds that doing that had never helped a single person.

    The very next thread I read was from a person thanking the moderators: He had been told to try turning off hardware acceleration, he did so, and his problem was solved.
      My Computer


 

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