Cant send email using windows live mail


  1. Posts : 2
    windows 7
       #1

    Cant send email using windows live mail


    Hi

    Hope someone can help I can recieve email from my orange email account but cant send it using windows live i get this errror message

    The connection to the server has failed.
    Subject 'testing'
    Server: 'smtp.orangehome.co.uk'
    Windows Live Mail Error ID: 0x800CCC0E
    Protocol: SMTP
    Port: 25
    Secure(SSL): No
    Socket Error: 10060

    now my husband has checked port 25 and says nothing is blocking the port so I dont know what to do now. I can send emails if I log onto orange no problems. Does anyone know how I fix this, Please be gentle I know a bit bout computers but not great at them

    Thanks
      My Computer


  2. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #2

    Generally speaking:

    If you could send email in the recent past through the same account and have not knowingly made any changes to the account, it is most likely an ISP issue and will disappear soon enough. Nearly all ISPs have periodic email issues, server failures, ongoing maintenance, etc and typically do not advise their customers.

    If it persists for several hours or overnight, then I would call their customer support.

    If it persists and the ISP cannot help you, then it becomes more problematic and points to something within your own walls.
      My Computer


  3. Posts : 2
    windows 7
    Thread Starter
       #3

    I have not been able to send email via outlook in past either so not a new problem. I can send mail via the orange website if i log on there but cant using windows mail
      My Computer


  4. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #4

    If I understand you correctly, you have NEVER been able to send mail through either Outlook or Windows Mail and that the only way you have ever been able to send mail is through the Orange website.

    Is that correct?

    Do you have any reason to believe that you have Windows Mail configured correctly? I am guessing you don't if you have NEVER sent email through it?
      My Computer


 

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