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Windows 7: Can't install IE 11 on Windows 7 x64

29 Nov 2014   #1
pstephan

Windows 7 Pro x64
 
 
Can't install IE 11 on Windows 7 x64

I am trying to re-install IE 11, but it keeps reporting "Internet Explorer did not finish installing". I have tried a number of suggested solutions including Safe Mode and using msconfig to disable all services. Each time I try to run the installer I do see four entries in the Application Event Log from the Windows Error Reporting source. Two have an event name of "WindowsWcpOtherFailure3" and two have an event name of "CbsPackageServicingFailure2". However, I am not able to get much more useful information. Any assistance would be greatly appreciated. FYI, all other Windows updates have been installed and I even uninstalled my anti-virus to make sure it wasn't getting in the way.


My System SpecsSystem Spec
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29 Nov 2014   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You might try some of the ideas as explained by Microsoft
Troubleshooting a failed installation of Internet Explorer 11
My System SpecsSystem Spec
30 Nov 2014   #3
pstephan

Windows 7 Pro x64
 
 

Richard,
Thanks for the quick response. Unfortunately, I already ran across that pushed and followed those instructions without success.

Paul
My System SpecsSystem Spec
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30 Nov 2014   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
What antivirus do you use and other third party utility "tune up"....
If you choose to Uninstall ie9-10-11 see this,
Internet Explorer 10 - Install or Uninstall in Windows 7

See a video here Uninstall three versions of ie in about three minutes,
Internet Explorer 9 - Uninstall

Windows Update Settings - Change

Windows Update - Hide or Restore Hidden Updates
My System SpecsSystem Spec
30 Nov 2014   #5
pstephan

Windows 7 Pro x64
 
 

I got it installed. I used msconfig to perform a clean boot (https://support.microsoft.com/kb/929135) and then used Windows Update to install IE 9. Then I rebooted and ran the IE 11 installer and it worked!
My System SpecsSystem Spec
30 Nov 2014   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

That's great, glad that it worked out for you.
My System SpecsSystem Spec
Reply

 Can't install IE 11 on Windows 7 x64




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