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Windows 7: Firefox - Problems enabling Hello feature

08 Dec 2014   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Firefox - Problems enabling Hello feature

I've enabled the "Hello feature" in Firefox that enables video and audio calls between Firefox users but when I try to sign up I get a message saying that cookies are disabled.

Does anyone else have this issue?

Sign In:
Firefox - Problems enabling Hello feature-hello-1-cyberfox.jpg

Error Message:
Firefox - Problems enabling Hello feature-hello-2-cyberfox.jpg

Steps taken so far:

Firefox is set to allow cookies but not third party cookies.
Disabled all plugins that could block tracking cookies.

My System SpecsSystem Spec
08 Dec 2014   #2

Win-7-Pro64bit 7-H-Prem-64bit

Does Cyberfox really qualify as Firefox ?
My System SpecsSystem Spec
08 Dec 2014   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Is it Firefox?

Well possibly it doesn't but I've never ever had any issues with anything at all not working. Every FF add on that I've ever used works like a charm and all about:config tweaks work just as well in Cyberfox.

What I'm really asking is - does anyone else have the same issue in Firefox 32bit current version? Forget that I'm using a Firefox variant. Hello seems to work fine for me without signing up so I can live without the extra features.
My System SpecsSystem Spec

09 Dec 2014   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Tested Firefox - same issue

Tested "Hello" using Firefox on my workplace computer and got the same issue. Has anyone else managed to sign in?
My System SpecsSystem Spec
13 Dec 2014   #5

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Solved - Firefox Hello working

Solved finally. Here's how:

Backed up (copied) Cyberfox profile to a folder on my desktop. Fully removed Cyberfox. Ran Ccleaner and also deleted leftover Cyberfox registry entries. Rebooted.

Downloaded and installed a fresh copy of Cyberfox.

Used profile manager to load both the old profile and the new profile (not at the same time) and moved bookmarks and extensions from the old profile to the new profile.

Reapplied about:config tweaks and other settings tweaks.

Added Firefox "Hello" and restarted Cyberfox.

Sign into "Hello" in Cyberfox? - No problems this time around!

Firefox - Problems enabling Hello feature-firefox-hello-working-cyberfox.jpg

My System SpecsSystem Spec

 Firefox - Problems enabling Hello feature

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