Update from IE 9 to IE 11 on Windows 7 Professional 64 bit


  1. prolog2
    Posts : 2
    Windows 7 Professional 64 bit
       New #1

    Update from IE 9 to IE 11 on Windows 7 Professional 64 bit


    Hi All,

    I've been attempting, for several months unsuccessfully to update to IE 11 on my ACER TravelMate 8172-6932.
    The laptop came with W 7 Pro 64 bit CORE I5. Everything else seems to be fine, including Open Office, Outlook 2007 and the latest Chrome version. And I continue to access rss feeds through IE 9.

    In a nutshell, when I try to install IE 11, I get a message that says I must have SP 1. I get a message when attempting to install SP 1 it cannot be installed on my operating system. I've always had automatic updates turned on. An aside, my wife's laptop has W 7 home and IE 11 updated from previous IE versions. Also, I have a W 7 Pro 32 bit desktop that has IE 11 from previous versions. Puzzling.

    Thanks in advance for advice.
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #2

    Hi and welcome to SevenForums,
    Try this,
    http://windows.microsoft.com/en-us/windows7/what-is-the-system-update-readiness-tool

    Windows Update Posting Instructions

    http://support.microsoft.com/gp/windows-update-issues/en-us
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  4. prolog2
    Posts : 2
    Windows 7 Professional 64 bit
    Thread Starter
       New #3

    Had some time to deal with the problem this weekend. It's now solved.:) Thanks for the help!
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