Unable to unistall IE 11


  1. smcc42
    Posts : 18
    Windows Home Premium x 64
       New #1

    Unable to unistall IE 11


    Over the past few weeks IE 11 comes up with an error message saying " Internet Explorer has stopped working. Windows is checking for a solution to the problem". Sometimes this goes on to say "A problem caused the program to stop working properly. Windows will close the program and notify you if a solution is available".

    I tried to uninstall the IE 11 update but, although the uninstall starts, I am told that it cannot be completed.

    I have run the IE Fixit program to no avail. Can anyone suggest where to go from here?
    Attached Thumbnails Attached Thumbnails Unable to unistall IE 11-ie-not-working.png  
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #2

    Hi and welcome to SevenForums,
    Manage add-ons,
    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
    How to manage add-ons in Internet Explorer 9 - Windows Help

    Use No Add-ons mode/ Click the Start button and type in the search box,
    Internet explorer
    Click on the No Add-ons suggestion,

    It’s located at, Start/ All programs/ Accessories folder/ System tools folder/ No add-ons.
    Use Safe mode with networking to see if Internet explorer still crashes,
    Safe Mode
    Clean boot to remove unnecessary items from the Startup section,
    Troubleshoot Application Conflicts by Performing a Clean Startup
    Troubleshooting for win-7,
    Troubleshooting Steps for Windows 7
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