Outlook 2013 stopped receiving email on 2/23/2015


  1. DPitts
    Posts : 5
    Microsoft Windows 7 Ultimate
       New #1

    Outlook 2013 stopped receiving email on 2/23/2015


    Running Windows 7, 64bit
    Outlook was woking fine until Monday the 23.
    Send/Receive error message reads: "Sending reported error (0x80042109):"Outlook cannot connect to your outgoing (SMTP) e-mail serve. If you continue to receive this message, conntact your server administrator or internet service provider (ISP)."

    Checked with earthlink, my email provider, and all account settings are correct. My Outlook e-mail account also stopped working on Monday.
    The only thing I can think of is that Microsoft released an update that dissabled Outlook. Has anyone else had this problm?
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  3. Tookeri
    Posts : 1,049
    Windows 7 Pro 32
       New #2

    No problems here but I noticed a silent automatic upgrade on the 24th for my Office 2013. I have a Click-to-run version so it's separate from Windows Update. But I can't find any info on what was changed in that update. The last update before that was on "Patch Tuesday" the 10th, and the Office version didn't change the 24th. It's still 15.0.4693.1002 so somewhat confusing...
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  4. DPitts
    Posts : 5
    Microsoft Windows 7 Ultimate
    Thread Starter
       New #3

    Your comments caused me to try the online repair and it solved the problem.
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