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Windows 7: Comcast email disappears intermittently

22 Mar 2015   #1

Windows 7 x64
Comcast email disappears intermittently

For a week or so, when I open Comcast mail using Windows Live Mail 2012, the inbox will erase in front of my eyes. Not every time but at least once a day. I have checked this with Comcast several times and maybe it is a glitch with Windows 7. The last thing I did was to run a repair on Windows Live in control panel. I was going to remove it and reinstall it. The email program is set in IMAP as well as our Windows 8 phones. We have the desk top and two laptops, all in IMAP. (I am not all that computer literate)

This problem does not seem to occur with Windows Live mail or which I just subscribed to a couple of days ago. I tried to use Mozilla Thunderbird but that didn't work very well.

Any clues to what I am doing wrong?

incoming: IMAP 993
outgoing: SMTP 587

My System SpecsSystem Spec
23 Mar 2015   #2

Windows 7 x64

Just now, at 10:43, I opened my mail and it was there and then in a half second it was gone. nearly everything, Comcast and Peak. This is really bad and I have no clue how to fix it
My System SpecsSystem Spec

 Comcast email disappears intermittently

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