Videos are not working in Firefox

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  1. Posts : 7
    windows 7 ultimate 32 bit
       #1

    Videos are not working in Firefox


    The V.37 version was O.K. for all videos, but after V.38 was installed the video was not working, so I have re-installed V.37. Now it's not working so well.
    So I have been using Firefox V.38 again as I said, until today and I have installed V.39.
    Both versions won't run the video's for 'YouTube' or other similar app's.
    The 'YouTube' app will be working and it will do anything until the actual video is connecting and then only the black screen is viewed (small version), and that's it. The video it's self is without picture or sound, it's the black screen only.
    If I do another video it's the same, as is another, and another, and so on.
    The 'Chrome' browser is O.K., the video's are working fine.
    Can you help me.
      My Computer


  2. Posts : 330
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    To get started, see if there is anything in this document that is helpful:

    Flash - MozillaZine Knowledge Base
      My Computer


  3. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #3

    Did you try with HTML5 yet?
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  4. Posts : 7
    windows 7 ultimate 32 bit
    Thread Starter
       #4

    Your HTML5 message


    Is it is working, and the Adobe Flash drive is the latest, and Java is working, etc.
    I don't now what it is.
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #5

    Hi and welcome to SevenForums,
    Can you watch any of these youtube videos,
    The youtube dump [2]
      My Computer


  6. Posts : 330
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    mikeholdsworth said:
    Is it is working, and the Adobe Flash drive is the latest, and Java is working, etc.
    I don't now what it is.
    "Is it is working..." What does that mean?

    Java has nothing whatsoever to do with this, but javascript, a totally different item, may.

    You may have the latest Flash drive installed, but did you use the Adobe Flash removal program first, before updating Flash itself?

    https://helpx.adobe.com/flash-player...r-windows.html
      My Computer


  7. Posts : 2,774
    Windows 7 Professional 64-bit
       #7

    I suspect the message was: HTML5, it, is working
    I have the same problem within my Firefox, no longer will Youtube play arrow appear. My IE and Chrome will play youtube. I'll be watching this thread for the solution -- for I will apply the solution right along with the OP. :)
    Last edited by RolandJS; 07 Jul 2015 at 16:26.
      My Computer


  8. Posts : 330
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #8

    A quick test: Start Firefox in Safe Mode, to ascertain if, perhaps, there is an extension that is interfering with Flash.

    Safe Mode - MozillaZine Knowledge Base
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    Check and see if Hardware Accelerator is activated.
    I recommend not using it and see what happens.
      My Computer


  10. Posts : 7
    windows 7 ultimate 32 bit
    Thread Starter
       #10

    I have already checked, the hardware accelerator is not working.
    And I've done the Firefox in Save Mode, there isn't.
    Thank you both, I'm still waiting and so is RolandJS, I assume.
      My Computer


 
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