WLM 2011 - 'sent' emails not delivered

Using windows live mail 2011 many of my ‘sent’ emails failto be delivered, even though they appear in the ‘sent’ box. I can receive,forward and reply; the problem seems to be with emails which I originate. Thereis no error message.

A test email sent to myself doesn’t arrive, but if I thenforward the same email to myself it does arrive.

My ISP is TalkTalk and I can use the TT webmail service toaccess and use the same email account without problem.

I much prefer the format of WLM so rarely use TT webmail,but used it recently over several days to access my WLM on an Ipad.Perhaps this disrupted some settings.

I do hope someone can help me. I regret that technically I’mnot very proficient.

Hi, and thanks for taking the time to reply. Unfortunately when in Safe mode I had no internet access, so I reverted to Normal mode and used the free CCleaner which you suggested; it felt therapeutic and my laptop seems faster.

However, I've since emailed myself using WLM and again nothing arrives, though it works fine using TalkTalk webmail. I've just Forwarded the same message to myself using WLM and it's arrived!

So, the problem's still there. I can Receive, Reply and Forward, but emails which I originate and Send do not arrive. Any other suggestions?

Hi again. The problem started a few weeks ago, out of the blue I think, but it was some time before I became aware that my sent emails weren't arriving. I'm almost at the limit of my technical capabilities, but according to Options - Email accounts - Properties - Advanced: Incoming Mail Server (POP3) 110, Outgoing (SMTP) 25. Does that sound right?

What happens to emails in my storage folders if I uninstall 2011?

Oh misery! I looked up the settings recommended by TalkTalk for an email client. They were slightly different so I changed them on WLM. It didn't help as I got an error message each time I tried to send (something about not being recognised). I therefore changed the settings back to the original ones and now get an error message saying unable to send or receive! I didn't get error messages when the problem first started.

Any advice?

Just spent nearly two hours on the phone to TalkTalk, who were helpful (yes, from previous experience I was very surprised) but they failed to solve the initial problem. They're adamant the problem isn't with them and can only suggest I phone Microsoft, but I haven't the strength today. TalkTalk have changed the WLM settings slightly and I'm back to where I was yesterday, i.e. I can receive, reply and forward but not send. Not a great foundation for communication.

If 2XG can help I'd be very grateful. In the meantime, thank you so much for your help and support.

Hi, I didn't get round to phoning Microsoft about the WLM problem (can't send, can only receive/forward/reply) as problems started with my TalkTalk Webmail service which is what I've been using to send emails. I discovered this morning that incoming mails to TT Webmail arrive then vanish completely. I'm convinced this is down to something their technical bloke did yesterday when he took remote control of my pc. After an hour or so on the phone to TT this morning the problem has been referred to their technical people and I've to allow 72 hours for a response.

I ran CCleaner but it didn't help my email problem. Not sure what else can be done until TT get back to me.