Windows 7: After Windows updates, a website forum I visit resets me to 0 Visits

brook83 · 12 Aug 2015

After Windows automatically updates my laptop, a website I frequently visit resets me to 0 visits. I can't post replies until I have visited 5 times and can't start threads until I've visited over 20 times. This happens every time Windows updates. Does anyone know why this happens? Is there anything I can do to prevent this? It's very frustrating.

UsernameIssues · 12 Aug 2015

You might want to ask the website that you are visiting why this is happening. That website should not be using any "visit count" system that could be messed up via browser updates.

brook83 · 12 Aug 2015

Thanks for answering! This is the only website forum I have posted on and didn't know the "visit count" was unusual since it is easy to see under "settings" on their site the number of times I have visited. I have asked them a couple of times about this but have gotten no response yet. I guess I'll have to try them again.

UsernameIssues · 12 Aug 2015

If they do not reply, then you might need to develop a work around.

e.g. does the visit count on that website increase if you reload the webpage?
Or, do you have to close your browser, wait a bit and then visit the website again to get an increase?
Or, do you have to sign out and then sign in again to get an increase?

You might also try using a different web browser.
e.g. use Chrome for that website and Internet Explorer for every other website. It is usually a good idea to have more than one web browser installed in case one gets so messed up that you cannot surf anywhere. You can use the other browser to help you find solutions to why the primary web browser has failed.

brook83 · 12 Aug 2015

I have noticed a pattern of this happening after some updates and thought that was causing it to reset the "visit count", but that could be coincidence and maybe the resetting is coming strictly from the website itself and is not because of the Windows updates. Strange and irritating...

brook83 · 12 Aug 2015

Yikes, I posted before I saw you're tips UNI. Those tips are very helpful and I will try another web browser. Thanks again for your help.

UsernameIssues · 12 Aug 2015

Quote: Originally Posted by brook83

I have noticed a pattern of this happening after some updates and thought that was causing it to reset the "visit count",...

It is possible that any update to Internet Explorer could cause the visit count to reset. It is up to that website to pick a method of tracking visits that are not impacted by security updates. If you test with Chrome for a while and the visit count still gets resets from time to time, then that website really has a problem.

good luck

brook83 · 13 Aug 2015

I did download Chrome and am using it and Internet Explorer to go on the website and will see if both go to 0 visits next time. Thanks for the suggestions. You helped a lot.

I'm trying to see where to mark this as solved now, lol.

brook83 · 13 Aug 2015

Found it. Solved.