http://news.yahoo.com/ crashes IE11

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  1. Posts : 246
    Windows 7 Home Premium 64 bit SP1
       #1

    http://news.yahoo.com/ crashes IE11


    The above URL will frequently cause IE11 to stop working. IE11 is effectively useless until the system is rebooted. SWMBO (wife) insists on using IE11 and it's driving me crazy why this is happening. The URL works fine with no issue on FF v41, but it's using AdBlockPlus and Ghostery. Can someone give me a hint on what to look at? Clearly, I'm stumped. Thanks. Jim
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    You mentioned having to restart her computer before you could use IE11 again. Did you check Task Manager to see that all instances of IE11 had exited? Manually kill the ones that might still be around.




    Take note of her home page tab(s) and any bars* that she like to have showing.

    *Menu bar, Favorites bar, Status bar....

    Then completely reset IE via these steps:
    Internet Explorer - Reset
    Including step 5.

    If her OS is 64bit, turn on EPM after the reset:
    Internet Explorer 10 - Enable 32-bit or 64-bit IE10 in Windows 7
    (applies to IE11 too)




    Uninstall NIS** and use MSE while we troubleshoot this.

    **guessing that you both use the same AV app.




    If IE11 still crashes, try starting IE without any add-ons.
    Code:
    "C:\Program Files\Internet Explorer\iexplore.exe"  -extoff



    Yahoo.com infected lots of visitors late last year via Flash based adverts. There is no way to keep Flash patched. Each new version still has flaws. Yahoo (and many other websites) was serving up CryptoWall variants. I hope that she has a good data backup scheme.
      My Computer


  3. Posts : 246
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #3

    Thanks for the rapid reply.
    1. I had checked Task Manager, no other instances of !E running.
    2. I have done the reset before. It seemed to correct things for awhile, but the issue returns after some time.
    3. Already running with EPM.
    4. The next time it fails, I'll try the manual start you suggest.
    5. I was already suspicious of browser hijack via served up advertisements, since there are no blocking add ons enabled with IE11 on this system. Since it happens so randomly (but often), My assumption was ads with malware or third party pixel element. Also the reason I run AdBlockPlus and Ghostery on FF.
    Thanks again. I'll keep watch and see what happens and post a follow up the next time it happens.
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Okay folks what is this? (EPM)

    From post #3
    3. Already running with EPM.
    Programs I would run if it was my computer to check for bad things.

    Malwarebytes.

    https://www.malwarebytes.org/lp/sem/...FQuraQodvGQNJA

    Eset free Online Scan.

    Free Virus Scan | ESET Online Scanner | ESET

    AdwCleaner from Bleeping Computer.

    AdwCleaner Download

    http://news.yahoo.com/ crashes IE11-adwcleaner-1.jpg


      My Computer


  5. Posts : 10,485
    W7 Pro SP1 64bit
       #5

    EPM = Enhanced Protected Mode.

    You should have it turned on too.




    See the second link in post #2 for more info.
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    I didn't have any issues with ie10 what add-ons do you have in ie11 ?
    Use In-Private browsing.
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    Thank you UsernameIssues.
    I seldom use I.E. but I did check and turned it on.
      My Computer


  8. Posts : 10,485
    W7 Pro SP1 64bit
       #8

    You are welcome.

    I was going by this in your specs:
    Browser I.E. 11 default/Firefox
    I figured that you used IE11 the most.
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    I keep I.E. as default because things from Microsoft seem to work better.
    It seemed to even help downloading Windows 7 Updates until Microsoft plugged up the pipe line with Windows 10.
      My Computer


  10. Posts : 246
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #10

    IE11 stopped working again on Yahoo news site. Oddly enough, for the first time, IE auto-recovered from the halt. Yes, automatic crash recovery is enabled in internet options. Given that Yahoo news is full of served up BS advertisements disguised as news articles, I'm betting this is where the problem is originating. Maybe one of these days, I'll get lucky and trap one. MSERT, malwarebytes, NIS, and Spybot failed to find anything. CCleaner is also run after every IE session.
      My Computer


 
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