Outlook 2013 not displaying pictures

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  1. Posts : 63
    Windows 7 Ultimate 64 bit
       #1

    Outlook 2013 not displaying pictures


    Have already tried

    File, Options, Trust Center, Trust Center Settings, Automatic Downloads - Confirmed Don't download pictures is unchecked

    Checked REGEDIT HKEY_CURRENT_USER, Software, Microsoft, Office, 15.0, Outlook, Security, OutlookSecureTempFolder. Found path below and found path is valid.

    C:\Users\Evan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\ET2NM60X\

    Not sure what else I can try to fix this...
      My Computer


  2. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #2

    also tried a restore point from a time prior to having this problem - No Luck
    and just reinstalled (without uninstalling) - No luck
      My Computer


  3. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    and finally uninstalled all of Office 2013 Pro and reinstalled Office 2013 Office Pro and having same problems.

    Could there be something in Firewall or my Advanced System Care that is blocking this?
      My Computer


  4. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #4

    After additional searches I see that this problem has been seen after upgrading to an SSD (which is what I had dome a few weeks ago) Not sure why I didn't have issues immediately

    lost images in Outlook emails

    Trying this now
      My Computer


  5. Posts : 77
    Windows 7 Pro 64-bit
       #5

    I've had the issue before with either 2007 or 2010. Turned out the temporary internet files folder was corrupted. Reset IE and all was well again.
      My Computer


  6. Posts : 19
    Windows 8 x64
       #6

    I would check in Internet Options & Mail under Control Pannel to see if there are any settings that could be causing this. I've seen issues with emails with people where some Security & Content settings in Internet Options will cause images to be blocked. Do you know if this email account you're using with Outlook is a IMAP account or a POP3 account?
      My Computer


  7. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #7

    cyberSAR said:
    I've had the issue before with either 2007 or 2010. Turned out the temporary internet files folder was corrupted. Reset IE and all was well again.
    I had tried this with no luck
      My Computer


  8. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #8

    GeneralG said:
    I would check in Internet Options & Mail under Control Pannel to see if there are any settings that could be causing this. I've seen issues with emails with people where some Security & Content settings in Internet Options will cause images to be blocked. Do you know if this email account you're using with Outlook is a IMAP account or a POP3 account?
    It was POP3 and I did check Internet Options in Explorer and matced settings to a posting from Microsoft on one of their forums. No luck.
      My Computer


  9. Posts : 19
    Windows 8 x64
       #9

    epete said:
    It was POP3 and I did check Internet Options in Explorer and matced settings to a posting from Microsoft on one of their forums. No luck.
    What is your email provider? Is it through Exchange, or is this through a 3rd party site like Google, or Yahoo? Is it an email provided by your ISP?

    If this is a business email or email through MS Exchange, make sure there is no firewall blocking images in pictures that you are sent.

    If this is a web hosted email, I would check the web hosting email site to see if the emails contain the images while viewing them from there. If you're ISP hosted email, they should have a web access location as well.
      My Computer


  10. Posts : 19
    Windows 8 x64
       #10

    Also since it's POP3, make sure there's nothing within the SMTP POP3 settings that disallow images/files/ect.. to be downloaded. Make sure no setting were changed to disallow external content to be downloaded.
      My Computer


 
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