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Windows 7: internet explorer stops working

29 Oct 2015   #1

windows 7 64 bit
internet explorer stops working


Yesterday I tried accessing my e-mails on Yahoo but a message came up saying explorer has stopped working with the option to check on line for a solution, clicking this option does not help as it goes straight back to explorer not working, on checking the error code I am forwarded to windows 10 terms and conditions, by the end of the evening explorer was locking up when I tried to surf the net.

would appreciate some advice, but please keep it plain and simple as I am not that good when things go wrong with computers.

Thanks in advance

My System SpecsSystem Spec
29 Oct 2015   #2

Windows 7 Home Premium 64 bit SP1

What was the error code and the text of the message? What browser and version is having the problem? I assume you have another browser installed or another system you can use to trouble shoot this? Can you post a screen shot of the error message here?

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My System SpecsSystem Spec

 internet explorer stops working

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